Design for Social Innovation Case Studies from Around the World

The United Nations, Australia Post, and governments in the UK, Finland, Taiwan, France, Brazil, and Israel are just a few of the organizations and groups utilizing design to drive social change. Grounded by a global survey in sectors as diverse as public health, urban planning, economic development, education, humanitarian response, cultural heritage, and civil rights, Design for Social Innovation captures these stories and more through 45 richly illustrated case studies from six continents. From advocating to understanding and everything in between, these cases demonstrate how designers shape new products, services, and systems while transforming organizations and supporting individual growth. How is this work similar or different around the world? How are designers building sustainable business practices with this work? Why are organizations investing in design capabilities? What evidence do we have of impact by design? Leading practitioners and educators, brought together in seven dynamic roundtable discussions, provide context to the case studies. Design for Social Innovation is a must-have for professionals, organizations, and educators in design, philanthropy, social innovation, and entrepreneurship. This book marks the first attempt to define the contours of a global overview that showcases the cultural, economic, and organizational levers propelling design for social innovation forward today.

Table of Contents Introduction Geographies of Power Roundtable Mariana Amatullo (moderator) Fatou Wurie, UNICEF Ahmed Ansari, Department of Technology, Culture and Society, New York University Shana Agid, Parsons School of Design, The New School Cases Studies El Calendario del Mundo Wixárika (Calendar of the Wixárika), D4D Lab with University of Florida Graphic Design Edmonton Shift Lab Collective 1.0, Edmonton Shift Lab Pink Dot SG, Pink Dot SG Equity by Design Immersive Series, Creative Reaction Lab Paths to Inclusion Vienna, Wonderwerk Consulting Digua Community, Wei Xingyu, Gao Qing, Lin Mucun, Guo Xi and Zhou Zishu Trajectories of International Development Roundtable Isabella Gady and Jenny Liu (moderators) Ayah Younis, Ahlan Simsim, International Rescue Committee Sarah Fathallah, Independent designer, researcher, and educator Robert Fabricant, Dalberg Design Case Studies Beyond Bias, YLabs Mahali Lab, Airbel Impact Lab Nawe Nuze Innovation Hub, CARE USA Innovation Team and CARE Burundi Task Force The Human Account, Dalberg Design Redesigning U-Report, UNICEF Office of Innovation Yala Food Market, Agirre Lehendakaria Center Organizing the Work Roundtable Bryan Boyer (moderator) Alexandra Fiorillo, GRID Impact Christian Bason, Danish Design Centre Tessy Britton, Participatory City Case Studies Involved, Policy Lab (UK Government) Design Harvests, Studio TEKTAO & College of Design and Innovation, Tongji University Community Housing Start-Up Process, Fondazione Housing Sociale Boxing Future Health, Danish Design Centre Financial Literacy for Ecuadorian Microentrepreneurs, GRID Impact Thüringer Church Hostels, studioetcetera, Berlin Every One Every Day, Participatory City Foundation Navigating Partnerships Roundtable Jennifer May (moderator) Fumiko Ichikawa, Think-and-Do Tank Re:public Jesper Christiansen, States of Change Vivek Chondagar, Tata Consultancy Services Nandana Chakraborty, Tata Consultancy Services Case Studies Digital Impact Square, Tata Consultancy Services Mapeo Digital, Perpendicular Izmirsea, Izmir Metropolitan Municipality, Directorate of Urban Design and Aesthetics Spiro Wave, Spiro Wave, LLC The Nest, Tel-Aviv-Yafo Municipality X-School, Re:public Inc Mediums of Change Roundtable Bryan Boyer (moderator) Ramia Mazé, London College of Communications, University of the Arts London Jan Chipchase, Studio D Debbie Aung Din, Proximity Designs Cases Studies Game-Based Menstrual Hygiene Education, Nairobi Design Institute Beegin, Ivan Leroy Brown and Angus Donald Campbell MAFA, Pontificia Universidad Católica de Chile Paddy to Plate, Proximity Designs and Studio D Radiodurans Brazilian Government Supplier Registration System, GNova Right2CityforAll, UN Women Kosovo Office and UN Habitat Measuring Impact Roundtable Mariana Amatullo (moderator) Joyce Yee, School of Design, Northumbria University Chris Larkin, IDEO.org Stuart Candy, School of Design, Carnegie Mellon University Case Studies City of Rain, Isla Urbana Hospitable Hospice, The Care Lab La Transfo, La 27e Région Acciones de Paz, Feeling Kuja Kuja, IDEO.org Throwing Car Culture Under the Bus, Limestone District School Board The Future Is Now, International Federation of Red Cross and Red Crescent Societies Positioning for Growth Roundtable Andrew Shea (moderator) Gabriella Gómez-Mont, Experimentalista Indy Johar, Project 00 and Dark Matter Labs Panthea Lee, Reboot Case Studies Australia Post Neighbourhood Welcome Program, Craig Walker Design + Innovation Solo Koto Kita, Kota Kita Foundation Civil Society Innovation Hubs, Reboot g0v Civic Tech Community, g0v Kamu Chatbot, Inland Design Help Delhi Breathe, Purpose PBC Pakistan Sign Language, Designist Methodology Acknowledgments International Advisors Names and affiliations Roundtable Contributors Names and bios Case Studies: Appendix of References Index

Mariana Amatullo is an Associate Professor of Strategic Design and Management at Parsons School of Design; she is an affiliated faculty member with the Parsons DESIS Lab and the university’s Graduate Minor in Civic Service Design. Since joining The New School in 2017, Mariana has served the university in various administrative roles in the Provost Office. In 2021, Mariana was appointed Vice Provost for Global Executive Education and Online Strategic Initiatives with a mandate to lend academic strategy and leadership to develop these priority areas of innovation and expansion for The New School. Previously, Mariana co-founded and led the award-winning social innovation department, Designmatters, at ArtCenter College of Design in Pasadena, California. Mariana brings two decades of expertise conceiving, fundraising for, and managing a portfolio of international and national educational projects and research initiatives at the intersection of design, design management, and social innovation. Mariana’s academic research and publishing bridge the design and management fields and examine the role of a design attitude as a cognitive approach to social innovation and organizational learning. Her editorial projects include LEAP Dialogues: Career Pathways in Design for Social Innovation as lead editor and the open-source LEAP Dialogues: The Educator’s Guide. A Global Fellow with the Royal Society for the Arts (RSA) and Salzburg Global, Mariana is the recipient of numerous awards, including the Inaugural DELL Award for Outstanding Social Innovation Education (2012). Mariana lectures internationally about design and social innovation and serves on several juries and executive and advisory boards, including the Vera List Center for Arts and Politics. Mariana was elected President of Cumulus, the international association of colleges and universities of design, art, and media, in 2019. She holds a Ph.D. in Management (Designing Sustainable Systems) from Case Western Reserve University, an M.A. in Art History and Museum Studies from the University of Southern California, and a Licence en Lettres Degree from the Sorbonne University, Paris, where she also studied Art History at L’Ecole du Louvre. A native of Argentina and the child of a diplomat, Mariana grew up around the world. Bryan Boyer is co-founder of the architecture and strategic design studio Dash Marshall where he runs the studio’s strategic design practice, working with clients such as Google, Sidewalk Labs, IKEA, Bloomberg Philanthropies, and the Museum of Modern Art to envision future cities and urban experiences. The studio was named a Next Progressive studio by Architect Magazine (2020) and Top 50 firms by AN Interior magazine (2020). In addition to practice, Bryan is a founding Director of the Bachelor of Science in Urban Technology degree at the University of Michigan's Taubman College of Architecture and Urban Planning and Assistant Professor of Practice in Architecture. He joined the University as an Eliel Saarinen visiting professor 2019–2020. Previously, Boyer was a co-founder of Helsinki Design Lab at the Finnish Innovation Fund, one of the first design teams working at a national level inside government. His editorial projects include LEAP Dialogues: Career Pathways in Design for Social Innovation (2016), Brickstarter (2013), Helsinki Street Eats (2012), Legible Practices (2013), and In Studio: Recipes For Systemic Change (2011). Bryan serves on the board of directors for Public Policy Lab in New York City and is based in Detroit, MI. He holds a Master of Architecture degree from the Harvard Graduate School of Design and a Bachelor of Fine Arts in Interior Architecture degree from the Rhode Island School of Design. Jennifer Mayfinds innovation at the intersections of design, art, education, and social change. Jennifer is currently the Executive Director for Designmatters, the social innovation department at ArtCenter College of Design in Pasadena, CA, where she oversees a dynamic portfolio of external partnerships, curricular and extracurricular programs, including the Designmatters Minor in Social Innovation, and an active slate of special initiatives and publications exploring how design and art can effect change in the areas of sustainable development, social entrepreneurship, health, public policy, and social justice. She serves on the advisory committee for ShineLA, a cross-sector initiative led by Cedars-Sinai Research Center for Health Equity, focusing on raising physical activity levels among Angelenos over the next ten years. Jennifer was Managing Editor of LEAP Dialogues: Career Pathways in Design for Social Innovation, an award-winning publication on new practices in social innovation, and editor of the open-source LEAP Dialogues: The Educator’s Guide. She was named an Impact Maker to Watch in Los Angeles in 2020 and was part of the inaugural LEAD LA cohort for Coro Southern California. Jennifer earned her M.B.A. with honors from USC Marsha