Reform for Result in the UN System A Study of UNOPS

The United Nations Office for Project Services (UNOPS) is the only UN organization that is self-financing through fees earned on project management/provision of services in all development and humanitarian fields. Following a disruptive merger process its future looked in doubt. Combining perspectives from the disciplines of international relations, business and public administration, this book describes and analyses the ensuing reform, its problems and successes, as well as its relevance to other UN organizations and New Public Management theory.

List of Tables and Figures List of Illustrations Foreword by John Kotter Preface Acronyms PART I: INTRODUCTION Investigating UNOPS PART II: BACKGROUND AND HISTORICAL PERSPECTIVE UNDP/OPS: Origins and Issues (1973-92) Cutting the Umbilical Cord? The Merger with DDSMS The Beginnings of a Strategy: The Leaky Boat OPS on its Own. PART III: A NEW COURSE Strategic Planning of UNOPS Reform and its Implementation (1994-96) The Glen Cove Retreat: A Consensus and a Follow-Up Mechanism (1995) Staff and Management: All Hands on Deck The Mohonk Retreat: Confirmation and Fine Tuning (1996) The Windwatch Retreat: One UNOPS (1997) Full Synchronization of Business Planning and Budgeting (198) Issues and Challenges (1998) PART IV: ANALYSIS Evaluating Reform Relevance of UNOPS Reforms Epilogue Appendices Bibliography Index of Names Subject Index

DENNIS DIJKZEUL is a corresponding member of the Institute for International Law of Peace and Armed Conflict at the Ruhr-UniversitSt, Bochum, Germany, and an independent consultant for the Praxis Group. He is author of The Management of Multilateral Organizations. In 1992 Dennis Dijkzeul worked as a trainee of the Africa Division at UNFPA Headquarters in New York. He also carried out a traineeship at the UNFPA field office in Windhoek, Namibia, in the spring of 1993. In 1997 he earned his PhD at the Rotterdam School of Management in The Netherlands. He has been working as a consultant for the UN Staff College/ILO International Training Centre in Turin, the European Union (Euro Transfrontalier), the Institute for Services to National Agricultural Research in The Hague, and the War-Torn Societies Project (UNRISD/PSIS), Geneva. During the preparation and writing of this book he carried out participant observation at UNOPS Geneva and New York.