Intranet Performance Management

Beginning with the basics, Intranet Performance Management sets forth the standards, methods, and tools that can simplify and unify systems and network management, avoid the seemingly inherent problems associated with them, and contain costs. In this book, world reknowned expert Kornel Terplan addresses: proactive server, browser, and access network monitoring; managing and authoring home page content; traffic management and load balancing in the access networks; reviewing and evaluating usage statistics using log files. These tasks all require the active and diligent work of the management team. Effective performance of these tasks allows for the use of inexpensive browsers, facilitates education, and improves Internet culture and scalability. TOC:Introduction.- Internet, Intranets, and Extranets.- Performance Challenges.- Security Challenges. Basics of the Technology.- Universal Resource Locator.- Web Servers and Web Browsers.- HTML, DHTML, HTTP.- Specific Attributes of TCP/IP.- Management Challenges.- Content of Home Pages.- Performance of Servers.- Load Distribution and Balancing.- Throughput of the Access Networks.- Browser Performance.- Content Authoring and Management.- Critical Success Factors.- Design of Home Pages.- Recommendations.- Tools.- Log Files Analysis.- Basics of Log Files.- Strengths of Log File Analysis.- Weaknesses of Log File Analysis.- Traffic Measurements.- Definition of Load Indicators.- Measurements.- Tools.- Web Server and Browser Management.- Management of Unix Servers (Performance Indicators, Tools).- Management of NT Servers (Performance Indicators, Tools).- Integration with Management Platforms.- Browser Performance.- Load Balancing and Optimal Distribution.- Use of Server Farms.- Algorithms for Distribution of Requests.- Comparison of Hardware- and Software-Based Solutions.- Look-Through-Measurements.- Response Time Measurements.- Highlighting Bottlenecks.- Tools Integration with Management Platforms.- Trends. Integration of Extranets.- Design and Capacity Planning.

To avoid serious bottlenecks, components of the Internet and of intranets-such as servers, browsers, and the access networks-must be properly designed, implemented, managed, and monitored. Beginning with the basics, Intranet Performance Management sets forth the standards, methods, and tools that can simplify and unify systems and network management, avoid the seemingly inherent problems associated with them, and contain costs.In this book, world reknowned expert Kornel Terplan addresses:Proactive server, browser, and access network monitoringManaging and authoring home page contentTraffic management and load balancing in the access networksReviewing and evaluating usage statistics using log files These tasks-essential to the success of an intranet-require the active and diligent work of the management team. Effective performance of these tasks allows for the use of inexpensive browsers, facilitates education, and improves Internet culture and scalability.

INTRODUCTION Internet, Intranets, and Extranets Performance Management Challenges Security Management Challenges Accounting Management Challenges Fault Management Challenges The Role of Internet Service Providers Summary BASICS OF THE WEB TECHNOLOGY Introduction Web Technology The Hypertext Markup Language TCP/IP and HTTP New Directions with the Intranet Technology Summary INTRANET MANAGEMENT CHALLENGES-OVERVIEW Introduction Content of Home Pages Web Server Management Load Distribution and Balancing Throughput Capabilities of Access Networks Browser Performance Summary CONTENT AUTHORING AND MANAGEMENT Design of Home Pages-Content Authoring Issues with Content Authoring Content Authoring Tools Performance Optimization as a Service LOG FILES ANALYSIS Introduction Usage Analysis Issues of Log File Analysis Drawbacks of Pure Log File Analysis Log File Analyzers Hybrid Products Summary TRAFFIC MEASUREMENTS Introduction Principles of Data Collection Issues of Traffic Monitoring Traffic Monitors Summary WEB SERVER AND BROWSER MANAGEMENT Introduction Critical Issues with Web Server Management Management of Unix Servers Management of NT Servers Unicenter TNG Web Management Option OpenView from Hewlett Packard Performance Tuning of Web Servers Summary LOAD BALANCING AND OPTIMAL DISTRIBUTION Introduction The Needs for Bandwidth, Service Quality, and Granularity Issues of Deploying Load Balancing Products Content Driven Policies Load Balancing and Optimization Tools Summary LOOK-THROUGH-MEASUREMENTS Introduction Response Time Measurements Highlighting Bottlenecks Tools for Look-Through measurements Summary TRENDS WITH INTRANET PERFORMANCE MANAGEMENT REFERENCES ABBREVIATIONS INDEX