Handbook of Public Information Systems

Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital. The third edition provides further insight into significant issues such as: Network governance Cross organizational integration and operability Enterprise architecture design, development, and management The impact of information technology on government service delivery With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users. The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

Introduction An Introduction to Public Information Systems, C.M. Shea Public Information Technology and e-Government: An Historical Timeline, G.D. GarsonPolicy Environments and IssuesTide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009, J. LewisFrom Electronic FOIA (EFOIA) to e-Government: the Development of Online Official Information Services, 1985-2009, J. Lewis Citizen Participation and Direct Democracy through E-Networking: Possibilities and Experience, C. Scavo and Y. KimRevenge of the Jammie Surfers: The Inevitable Clash of E-governance and Informational Privacy Over Online Court Records, C.N. DavisIntellectual Property for Public Managers, R.J. Cole and M.J. FrisbyWhen Public Information Systems Becomes a Crime Scene: An Overview of Forensic Considerations in Incident Response, P.C. ChristianThe Development of Electronic Journal Infrastructure, P.M. WebsterManaging IT in Florida: Consequences and Aftermath of the Bush Era, D.H. Coursey and J. Killingsworth Policy Research E-Government as a Public Management Reform: The Experience in the States, G. Streib and K. Willoughby An Assessment of the Value of County Web Sites in New York State, E. Downey Advancing E-Governance at the Community Level: Creating an Informaton Chain Reaction with Neighborhood Information Systems, S. Hwang and M.C. Hoffman Organizational Issues & Management Applications The State of Federal Information Technology Management Literature: Is Public Administration Relevant? S.H. Holden Electronic Data Sharing in Public Sector Agencies, I.B. VannTime and Technology: Addressing Changing Demands, D. Carr Understanding Large-scale Project Failure: The Contribution of Organizational Change, Collaboration and Leadership, M. Goodyear, M.R. Nelson, and L. WilliamsStrategies for Managing Health Information Technology Projects, M. Stonis Management Applications of Statistical Analysis Software, T.R. Carr Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network, S. Cheng, M.A. Thibault, and R.R. StoughOrganizational Research Implementing Virtual Collaboration at the Environmental Protection Agency, J. Mahler and P.M. ReganE-Government Competencies: Looking Beyond Technology, T. Schuppan Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production Of Segregated Academic Community, L.M. Mulkey and W.L. Dougan Performance Reporting Transparency and Analysis in Public Budgeting, C. Grafton and A. Permaloff Performance Reporting Requirements for Information Technology and E-government Initiatives, P.R. Mullen Information Technology and Public Performance Management: Examining Municipal E-Reporting, A. Schatteman The Challenges of Integrating Disparate Performance Data on a Governmental Website, T.J. Greitens and L. Roberson Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison, R.L. Orelli, E. Padovoni, and E. ScorsoneConclusion Advancing Public Information Systems Research: Clarifying Concepts and Testing Model, C.M. Shea