From Process Documentation to Corporate Performance Management.- From Process Documentation to Corporate Performance Management.- Conception and Methodology of Corporate Performance Management Solutions from IDS Scheer.- From Corporate Strategy to Process Performance — What Comes after Business Intelligence?.- Managing of Process Key Performance Indicators as Part of the ARIS Methodology.- Operational, Tool-Supported Corporate Performance Management with the ARIS Process Performance Manager.- Corporate Performance Management in Practice.- Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie.- No Business Intelligence Without Process Intelligence.- Monitoring with Key Performance Indicators at E.ON Bayern AG Sales Service.- Performance Management Based on ITIL in IDS Scheer AG Customer Interaction Center (CIC).- Process Performance Management in Securities Operations at CREDIT SUISSE.- Closing the Cycle — Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector.- Performance Management in Power Stations - with openJET, openBMS and ARIS PPM.- More than Figures — Performance Management of HR-Processes at Vodafone Greece.- Corporate Performance Management in Logistics and Procurement — Focused Identification of Weak Points with Supply Chain Controlling.- Continuous Measurement and Analysis of Operations Management Processes — ARIS PPM at E.ON Kernkraft GmbH.- Analysis and Optimization of the Credit Application Process at DaimlerChrysler Bank.- Increasing Customer Satisfaction with Visualized Root-Cause Analysis — CPM Success in the Mass Market at British Telecom.- Monetary Assessment of Performance Management in the Health Care System — Process Cost Analysis at MarienhospitalHerne.- Monitoring ITIL Process Performance at DAB Bank.
