Computers in Hotels Concepts and Applications

Computers in Hotels: Concepts and Applications is a comprehensive textbook designed to meet the needs of students of under graduate hotel management programmes. The book covers the fundamentals of computers and their applications in the hotel industry and uses numerous examples, exhibits, flowcharts, cases, and illustrations to explain them. The book is divided into two parts. The first part on Computer Fundamentals introduces the reader to the basics of computers. Further it elaborates on various operating systems, MS Office, the internet, and database management systems (DBMS). The second part on Computer Applications in the Hotel Industry provides detailed discussion on hotel information system, computerized reservation system (CRS) and room management. It also covers accounting module, food and beverage (F&B) management, property management system (PMS) interface, and management information system (MIS). Students will find this book useful for its coverage of the fundamentals of computers and their applications in the hotel industry explained through numerous illustrations, examples, and cases. It will also be useful for hospitality professionals with its practice-oriented approach.

Part One: Computer Fundamentals; 1. Introduction to Computers; 2. Software Concepts and Operating Systems; 3. MS-Office; 4. Internet; 5. Introduction to DBMS; Part Two: Computer Applications in the Hotel Industry; 6. Introduction to Hotel Information System; 7. Computerized Reservation System & Room Management; 8. Account Management Module; 9. Food & Beverage Management; 10. Property Management System Interface; 11. Management Information System

Partho Pratim Seal is Assistant Professor, Durgapur Society of Management Sciences (DSMS), Durgapur. He was earlier Lecturer at Institute of International Management & Technology, Bengal. He also has 8 years of industry experience and had worked in the food production department of a multi-speciality club in Kolkata and various restaurants in Delhi. He has completed his diploma in hotel management from IHM Chennai, MSc in hotel management from Vinayaka Mission University, Salem, and PG Diploma in Business Administration (PGDBA) from Institute of Management Technology (IMT), Ghaziabad.