Artificial Intelligence, Business and Civilization Our Fate Made in Machines

Artificial intelligence is shaking up economies around the world as well as society at large and is predicted to be either the best or worst thing to happen to humanity. This book looks at what exactly artificial intelligence is, how it can be classified, how it differentiates from other concepts such as machine learning, big data, blockchain, or the Internet-of-Things, and how it has evolved and might evolve over time. Providing a clear and unbiased picture of artificial intelligence, the book provides critical analyses of the advantages and disadvantages, opportunities and threats of AI progress for business and civilisation. Solutions and possible directions of how humanity might deal with rapid development and evolutions will be given and discussed, and consider regulation, employment, ethics, education and international cooperation. Unlike existing literature, this book provides a comprehensive overview of AI based on detailed analysis and insight. Finally, several real-life examples from various sectors and industries, including for profit organizations, higher education, and government, will substantiate and illustrate the presented concepts, classifications, and discussions. This book is of interest to researchers, educators, students, and practitioners alike who desire to understand AI in its broad lines and discover the latest research and studies within the field.

Commencements: AI, business, and civilization Clarifications: AI, big data, the internet-of-things, and robotics What is (and is not) artificial intelligence? Classifying, exemplifying, and envisioning AI’s past, present, and (future) perspective Concerns: AI’s double-edged sword in education, enterprises, and elections Did higher education dig its own grave by developing AI? Both blessing and curse? AI in the workplace Might AI become a threat to democracy…or is it already? Constructions: Preparing for the AI revolution Regulation and the role of the state AI literacy and ethical conduct International relations and cross-cultural cooperation Cases: From retailing to retelling to retaliation Walmart: The retAIl giant New York’s Metropolitan Museum of ARTificial intelligence China: The ultimate AI trAIning ground Conclusions: Our fate made in machines

Andreas Kaplan is Professor and Dean of ESCP Business School Paris, Sorbonne Alliance. His research focuses on decrypting the digital world, mainly artificial intelligence and social media.