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Winning the Outsourcing Game Making the Best Deals and Making Them Work




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Dettagli

Genere:Libro
Lingua: Inglese
Pubblicazione: 06/2000
Edizione: 1° edizione





Trama

"Winning the Outsourcing Game" covers everything an IT professional needs know about outsourcing. It includes detailed checklists for everything from drafting the RFP contract to procedures for on-site contractors and project management monitoring. It also provides background and framework for IT managers to develop a sound outsourcing strategy, choose the IT functions to outsource, and effectively manage the risk of third-party contractors.




Note Editore

It has become increasingly difficult to hire and keep warm bodies, not to mention competent IT personnel. With this in mind, outsourcing ceases to be an option and becomes a necessity. Web hosting, application service providers, and integrating legacy and ERP systems are just three examples of when outsourcing is the rule rather than the exception. Winning the Outsourcing Game: Making the Best Deals and Making Them Work provides the background and a framework to help you develop a sound outsourcing strategy, choose functions to outsource, and effectively manage the risks of using third-party contractors to carry out your company's IT functions.Typical reasons for outsourcing go beyond simple contingent staffing. Outsourcing is about partnerships between providers and clients. For the partnership to work, the provider must know the business of the client as well as the technologies being outsourced. You need people with specialized knowledge or skills-both technical and industry specific-in leading-edge technologies that are not yet widely deployed. Outsourcing vendors serve as wholesalers of highly specialized talent. They are able to maintain economies of scale without regard to specialization. By deploying these highly skilled specialists to multiple clients, outsourcing providers can justify the enormous expenditures necessary to develop people with specialized skills.In order to fully employ outsourcing, IT managers must be skilled in such diverse areas as project management, systems analysis and design, contracting, and strategic management. Winning the Outsourcing Game provides a system for understanding these topics and utilizing them to optimize outsourcing relationships. It enables IT managers to develop a sound outsourcing strategy, choose the IT functions to outsource, and effectively manage the risks of using third-party contractors to carry out their company's IT functions.At some point, every IT manager outsources something. Empire building notwithstanding, everything from programming or system upgrades to entire business applications are outsourced. You outsource the work to get the task done; you cannot outsource the responsibility to make sure the task gets done correctly. The difference between success and failure depends on cutting the right deal and making it work. Winning the Outsourcing Game: Making the Best Deals and Making Them Work covers everything you need to know to make successful outsourcing decisions.




Sommario

The Outsourcing Alternative or DecisionOutsourcing Data Center PerformanceImproving IT Performance as an Outsourcing AlternativeThe Outsourcing AlternativeWhether to Outsource and DownsizeA Sensible Approach to OutsourcingOutsourcing SuccessThe Essentials for Successful IT OutsourcingHow to Manage Outsourcing for Best ResultsOutsourcingOutsourced Systems RequirementsOutsourcing Selective FunctionsOutsourcing Network Management and Information SystemsApplications Maintenance OutsourcingSupport Services OutsourcingOutsourcing the Help Desk FunctionOutsourcing and ProcessHow to Select an Outsourcing VendorOutsourcing IT ServicesOutsourcing as a Means of Improving Process Maturity: An Approach for More Rapidly Moving Up the Capability Maturity ModelManaging OutsourcingManaging Outsourcing Through MatricsManaging the Risks of Outsourcing Systems DevelopmentAudit and Control of Information Systems OutsourcingAudit Guidelines for IT OutsourcingAn Audit of IT Outsourcing: A Case StudyOutsourcing Effects and Long-Term StrategyOutsourcing and Long-Term StrategyThe Effects of Outsourcing on Information SecurityIndex










Altre Informazioni

ISBN:

9780849308758

Condizione: Nuovo
Collana: Best Practices
Dimensioni: 9.25 x 6.25 in Ø 1.40 lb
Formato: Copertina rigida
Illustration Notes:8 tables
Pagine Arabe: 352


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