Introduction: Bridging the Design Gap, L.E. WoodBridging User Needs to OO GUI Prototype via Task Object Design, T. Dayton, A. McFarland, and J. KramerTransforming Representations in User-Centered Design, T.M. GraefeModel-Based User Interface Design, F. LudolphLightweight Techniques to Encourage Innovative User Interface Design, A. MonkInteraction Design: Leaving the Engineering Perspective Behind, P. Nilsson, and I. OtterstenMind the Gap: Surviving the Dangers of User Interface Design, M. RantzerTransforming User-Centered Analysis into User Interface: The Redesign of Complex Legacy Systems, S. RohlfsSystematic Creativity: A Bridge for the Gaps in the Software Development Process, J. Scholtz and T. SalvadoreThe UI War Room and Design Prism: A User Interface Design Approach from Multiple Perspectives, K.T. SimpsonTransforming User-Centered Analysis into User Interface: The Design of New-Generation Products, C. SmithIndex