Introduction, Ioan Durnescu and Fergus McNeill, Part 1: Understanding practice, understanding practitioners, 1.Professional ideologies in the United States' probation and parole,Danielle S. Rudes, Jill Viglione and Faye S. Taxman 2.Correctional officer training in Canada, Denis C. Bracken 3. Who works in the probation service in Romania, Ioan Durnescu, Vlad Grigoras, Florin Lazar and Smaranda Witec 4. Explaining French probation: social work in a prison administration, Martine Herzog Evans 5. Probation practices and Übergangsmanagement in Germany: state of play and challenges, Pascal Décarpes 6.Volunteers in the probaiton service: a comparison between Germany and Japan, Helmut Kury and Mai Sato 7. Redefining professionalism by seeking legitimacy in probation? A comparison between Belgium and England and Wales, Aline Bauwens and Lol Burke 8. Understanding 'the relationship' in English probation supervision, Jake Phillips 9. What quality means to probation staff in England in relation to one-to-one supervision,Joanna Shapland, Angela Sorsby, Gwen Robinson, Camilla Priede, Stephen Farrall and Fergus McNeill 10. Staff-prisoner relationships, moral performance and privitization, Alison Leibling and Ben Crewe 11. Changing lives, changing work: social work and criminal justice, Fergus McNeill Part 2: Supporting practitioners, improving practice 12. Staff skills and characteristics in probation history: a literature review, Ioan Durnescu 13. Co-producing desistance: who works to support desistance? Beth Weaver 14.Practicing the Good Lives Models (GLM), Chi Meng Chu, Tony Ward, Gwenda M. Willis 15. Effective supervision in youth justice: a comparison of data sources, Chris Trotter 16. Supporting probation officers' evidence-based professional development in the strategic thinking initiative in community supervision (STICS): Ongoing clinical support activities and the individuals who lead the charge, Guy Bourgon, Leticia Gutierrez and Tanya Rugge 17. Supervision skills and practices: the Jersey study, Pamela Ugwudike, Peter Raynor and Maurice Vanstone 18. Supporting practitioners to engage offenders, Sue Rex and Nigel Hosking, 19. Sources of professional effectiveness, Anneke Menger and Andrea Donker 20. Wraparound care as a booster of the crime reducing effects of probation, Jo Hermanns, Anneke Menger, Rene Butter, Laurens de Croes, Donnalee Heij and Lonieke Casteleijn 21. Aligning the purposes of probation with professional and learning competencies: basic conditions for a new professionalism, Bas Vogelvang Conclusion: changing penal practice, Ioan Durnescu and Fergus McNeill.