Risk Intelligent Supply Chains How Leading Turkish Companies Thrive in the Age of Fragility

The Turkish economy is very dynamic and growing at phenomenal speeds. For instance, Turkey’s first quarter GDP growth rate was 11 percent in 2011. This growth brings its own risks and benefits. The lessons learned from surviving and thriving in such an environment can be applied to supply chains in any country. Packed with interesting and timely examples from industries such as automotive, airline, and manufacturing, Risk Intelligent Supply Chains: How Leading Turkish Companies Thrive in the Age of Fragility presents strategic insights from various leading Turkish companies regarding their management of supply chain risks. Çagri Haksöz brings the risk intelligent supply chain (RISC) concept to life for the first time. It answers the question of how to become a risk intelligent supply chain. He proposes the I-Quartet Model with four essential roles "Integrator, Inquirer, Improviser, and Ingenious," that any supply chain network must play to become risk intelligent. The book also presents never-before-published cases and practices of leading Turkish companies that thrive globally in the age of fragility with their supply chain risk intelligence. While providing real-life examples, the book also shares insights obtained in various scientific disciplines. It provides not only an industry focus but also details numerous industry approaches, analyzing their similarities and differences in a manner that allows each industry to learn from the other.

THE EVOLVING GLOBAL SUPPLY CHAIN NETWORKS: FRAGILE, CAPRICIOUS, AND ENTANGLEDGlobal Supply Chain Networks in the Age of FragilityWelcome to the World of Extreme Risks and OpportunitiesThe Ubiquity of Global Supply Chain RisksRecent Examples of Global Supply Chain RisksHOW TO BECOME A RISK INTELLIGENT SUPPLY CHAINRisk Intelligent Supply Chains and the I-Quartet ModelIntroduction to Risk Intelligent Supply ChainsRisk Intelligence versus Risk Intelligent Supply ChainThe I-Quartet Model: A SynopsisThe Acrobat over the BosphorusThe Integrator: Orchestrating an Interdependent Supply Chain NetworkNetworks and ComplexitySupply Chain Network OrchestrationRisk Interdependence in Supply Chain NetworksLessons from Turkish Carpet WeavingThe Inquirer: Sensing and Learning in Swan LakeSensing and Learning in Supply Chain Networks: Brightening the Peripheral VisionLearning from Small FailuresFail Fast, Learn Fast! Almost Fail, Learn Faster: Learning from Near MissesSwan Lake: A Habitat of Colorful SwansThe Ladder of Mastery: Swan Lake Ignorance to Swan Lake IntelligenceRisk Anticipation in the Supply Chain NetworkTechnical AppendixThe Improviser: Creative–Diverse–Flexible Tinkering to Achieve ResilienceThe Improviser in the Supply Chain NetworkResilienceCreativity and Design ThinkingTinkeringDiversityFlexibilityThe Ingenious: Intelligent Risk Taking in Swan LakeSurprises Are Not Surprises Anymore: Black Swans in Swan LakeNegative versus Positive Black SwansPositive Deviance: Identifying and Nourishing Positive Black SwansExtremophiles: Positive Black Swans of Biological EcosystemsDragon-Kings versus Black SwansFork-Tailed Risk-Taking StrategyClosed-Loop Dynamics of the Risk Intelligent Supply ChainHOW DO LEADING TURKISH COMPANIES THRIVE IN THE AGE OF FRAGILITY?Wisdom from Leading Turkish CompaniesKordsa Global: Orchestrator of Transnational Supply Chain NetworkPreludeManaging Global Supply Chain Operations and RisksPerception of Global Supply Chain RisksStrategic Risks along the Supply Chain NetworkKordsa Global Approach for Risk Assessment and HedgingGlobal Supplier ManagementFinancial Hedging, Insurance, and Business ContinuityOperational Hedging StrategiesIntelligent Management of Supply Chain ContractsExpecting the Unexpected: Black Swans in Swan LakeFuture Global Challenges and Emerging RisksDeveloping Talent with a Global Supply Chain Mind-SetThe Future Vision for Kordsa Global’s Risk Intelligent Supply ChainManaging Risks in Global Supply Chain ContractsThe I-Quartet Model of Kordsa GlobalBrisa: Virtuoso of Supply Chain Risk ManagementPreludeManaging a Global Supply Chain NetworkManaging Supply Chain Contracts and Related RisksRisk Intelligent Supply Chain of BrisaManaging and Mitigating Major Supply Chain RisksRegulatory and Political Risks and Brisa’s Risk Intelligent ResponseLearning from Black and Gray Swans in Swan LakeRecruiting, Developing, and Retaining Supply Chain TalentManaging Business and Supply ContinuityEnvisioning the FutureThe I-Quartet Model of BrisaAnadoluJet: Maestro over the CloudsBackground of the Turkish Airline IndustryTurkish Airlines after DeregulationInception of AnadoluJetOperational Innovations in a Risk Intelligent Supply ChainNo-Excuse Customer ServiceDesigning Responsive Marketing and Sales StrategyDeveloping Young and Ambitious TalentRisk Management Philosophy in Orchestrated NetworkThe Path ForwardThe I-Quartet Model of AnadoluJetEpilogue: Where Is Our Next Journey?Appendix A: Scholarly Readings on Supply Chain RiskAppendix B: Biography of ExecutivesNotes Bibliography Index

Professor Haksöz is a faculty member of Operations and Supply Chain Management at Sabanci School of Management, Sabanci University, Istanbul, Turkey and an affiliate member of the Regent's Centre for Transnational Studies, Regent's College, London, UK. His current research focuses on risk intelligence, supply chain risk management, supply chain/energy contracts, supply chain networks on the Silk Road, climate change/weather/water risk, creativity and improvisation. His previous books include Managing Supply Chains on the Silk Road: Strategy, Performance, and Risk (with S. Seshadri and A. V. Iyer, 2011) as well as Global Perspectives: Turkey (with M. Çakanyildirim, 2012). He is a consultant for national/international firms as well as government organizations.