The unanticipated departure of a key member of the design team half way through a multi-million pound construction project can have serious legal and financial ramifications. For busy practice managers it leads to an array of problems that few are equipped to deal with effectively: they tend to 'muddle through' in the hope that all will be all right in the end. Retaining Design Team Members offers a best practice guide to minimising the impact of departing personnel and building systems to limit staff turnover based on risk management techniques. Borrowing trusted techniques from a broad range of other work sectors, Chapman analyses the impact of a departing design team member and offers a series of practical and logical checklists of management actions to deal with the resulting problems that by themselves generate solid procedures to improve staff retention. Senior architects and other design team professionals will find this an enlightening, straightforward guide to building a happier, stronger, more productive and profitable practice.
