It deals with the environment in which transport services are operated, in particular infrastructure requirements, road traffic management, regulatory and institutional frameworks and enforcement of regulations; it highlights the importance of an appropriate environment in order to facilitate the provision of public transport services, and shows how such an environment may be achieved. It deals in detail with all aspects of running a bus service in a developing country: the chapters on management are specific to a public transport operation and could be used as an operators manual, providing a valuable supplement to a more general management textbook. The book provides useful statistics and performance indicators which will be valuable as benchmarking tools. While acknowledging that the same solutions are not necessarily applicable everywhere, the book provides useful pointers to solutions to the main problems encountered in providing public transport services in developing countries.
