Outsourcing Software Development Offshore Making It Work

Outsourcing Software Development Offshore: Making It Work answers how to successfully evaluate an Offshore solution, how to avoid common pitfalls, how to confront security and geopolitical concerns, and how to handle issues related to displaced workers. The author applies considerable experience in the analysis of the financial growth of the Offshore industry, keys to success in initiating a program, choosing and managing vendors, risk mitigation, and employee impacts. A detailed program checklist outlines the steps for successful Offshore execution, providing real-world exposure and guidance to a movement that has become a fixture in the IT realm.

In Offshore Software Development: Making It Work, hands-on managers of Offshore solutions help you answer these questions:What is Offshore and why is it an IT imperative?What do you need to do to successfully evaluate an Offshore solution?How do you avoid common pitfalls?How do you confront security and geopolitical risk?How do you handle issues related to displaced workers? The author applies her considerable experience in the analysis of such Offshore issues as the financial growth of the Offshore industry, keys to success in initiating a program, choosing and managing vendors, risk mitigation, and employee impacts. A detailed program checklist outlines the steps for successful Offshore execution, providing real-world exposure and guidance to a movement that has become a fixture in the IT realm. About the AuthorTandy Gold is a 20-year veteran of the technology industry who is focused on entrepreneurial consulting and innovation. As part of her responsibilities in implementing the first Offshore initiative for a large financial institution, she created a monthly Offshore interest group. Comprised of Offshore program managers from Fortune 100 firms, together they represent more than 40 years of experience in Offshore.

THE OFFSHORE IMPERATIVE Crunching the Offshore Numbers: What the Financials PortendWelcome to the Definitive Guide on Offshore OutsourcingSetting the Stage: The Compelling Offshore StoryOffshore Outsourcing versus Traditional IT OutsourcingChallenges of Offshore OutsourcingChapter SummaryGetting Started in OffshoreExecutive Support and Communications: The Key to SuccessA Look at an Example of Enlightened Leadership: Handling Employee Impact at a Northeast Utilities CompanyWell-Planned and Executed Communications: A Critical Success Factor for Offshore Program InitiationEstablishing the Offshore Program Office for Executive OversightHiring Outside Expertise: An Initial Look at Getting the Right Kind of Help for OffshoreNegotiating with Offshore Vendors for the First TimeApproaching the Measurement of ROI (Return On Investment) When Initiating OffshoreDefining the Parameters of That All-Important Initial Pilot: A Deeper Look at the Pros and ConsEstablishing an Initial Time Table for an Upgraded Network Security InfrastructureChapter SummaryBusiness Case: A Look at Citigroup (Citi), 17 Years and Counting in OffshoreAppendix: A Look at Ethics in the WorkplaceEthics Management Programs: An Overview Choosing an Offshore Vendor: A Look at the Offshore Maturity ModelGround Rules: A Snapshot of the Current Vendor Management Culture of the Fortune 100 Organizational Structure and Span of ControlWhat to Look for in an Offshore VendorAutomated RFP Tools: Do They Work?Negotiating the Offshore Vendor Contract: Do's and Don'tsThe Offshore Maturity Model: Anticipating Vendor Management for the Organization Mature in OffshoreStrategic View: Integrating the Offshore Vendor within an Overall Context of Resource ManagementSummary: Keys to Success in Offshore Vendor ManagementAppendix: The View from GartnerA HANDS-ON OFFSHORE PROGRAM MANAGEMENT TOOLKIT Choosing Locations for Offshore: Country Pros and ConsCountry Strengths and Weaknesses: A Look Outside IndiaWhy Offshore Services Leadership in India, and Why Now?What is the Current State and View of Offshore?Chapter Summary The Offshore Program Checklist: What's Really Different?The Offshore Program Checklist: Laying the Groundwork for a Successful Offshore ProgramThe Offshore Project Manager ChecklistPre-Work: Validate Application Risk Level for OffshoreProgram and Project Checklist-Final Thoughts THE OFFSHORE PROGRAM CHALLENGE Managing Employee Impact: Villain or Savior?The Case for Ethics as Good Business: Strategic Resource Management for OffshoreLooking Beyond the Popular Press Sound Bite: What is the Threat of Offshore to Today's IT Workers?Strategic Resource Management: Challenge of the Decade?Impacted Workers: Recommendations and Logistics for OffshoreThe Employee Placement Program: Recommendations and LogisticsOffshore: Impact on the Future of ITAppendix: The Inherent Value of JobsManaging Risk through an Offshore Network Security ArchitectureMacro Level Program Risks: A BaselineApplication Specific Program RisksAppendix AAppendix BAppendix CPulling it All Together: Top 10 Do's and Don'ts of OffshoreThe Top 10 "Do's and Don'ts" of OffshoreAppendixes