Mistake-Proofing for Operators The ZQC System

Based on Shigeo Shingo's best-selling book Zero Quality Control: Source Inspection and the Poka-Yoke System, this Shopfloor Series book teaches you the basic principles of mistake-proofing. Written in an easily accessible format, you will learn how zero quality control and mistake-proofing devices strive to eliminate errors in manufacturing. Since it is human nature to make mistakes, you don't blame people for errors with ZQC, but instead you find ways to keep errors from becoming defects. With this book, you introduce frontline workers to the basic methodology and important aspects of ZQC; your guide to satisfied customers.

The Zero Quality Control System (ZQC) is a mistake-proofing approach that prevents defects by monitoring processing conditions at the source and correcting errors that cause defects. Since it is human nature to make mistakes, ZQC does not blame people for errors, but instead finds ways to keep errors from becoming defects. In this breakthrough approach, mistake-proofing devices called poka-yoke are used to check and give feedback about each product or operation in the process, not just a sample. This book introduces operators and assembly workers to the basic methodology of ZQC in an easy-to-read format that covers all aspects of this important manufacturing improvement strategy. Mistake-Proofing for Operators includes the instructional features that are the signature of the Shopfloor Series. In this series Productivity Press has taken the lead in adult education by teaming with instructional designers to develop complete programs for frontline learning. The goal: to place powerful and proven improvement tools such as ZQC and mistake-proofing in the hands of your company's entire workforce. Winner of the 1990 Shingo Prize for Excellence in Manufacturing, Mistake-Proofing for Operators is based on Zero Quality Control: Source Inspection and the Poka-Yoke System by Shigeo Shingo

Preface Chapter 1: Getting Started Chapter 2: Introduction to Zero Quality Control Chapter 3: Basic Elements of the ZQC System Chapter 4: Using Poka-Yoke Systems Chapter 5: Examples of Poka-Yoke Applications Chapter 6: Reflections and Conclusions About the Authors