- Process Management, including XML, task panes, and Smart Tags- Information Intelligence using XML- Consuming Information, making it easier to read, organize, annotate, and analyze data- Information Protection and Control- Effective Teamwork, including Document Workspaces and Meeting Workspaces, instant messaging and presence, integrated task panes, and live e-mail attachments- Coordination and Organization, including new features to help information workers manage and organize projects, information, and tasks