Chapter One: Introduction: Managing People and Performance
Part One:
Chapter Two: Understanding the Internal context
Chapter Three: Understanding the external context
Part Two:
Chapter Four: Scoping – Organisational PerformanceChapter Five:
Creating – Organisational PerformanceChapter Six:
Reviewing Organisational PerformanceChapter Seven:
Embedding Organisational PerformanceChapter Eight:
Scoping Individual PerformanceChapter Nine:
Creating Individual PerformanceChapter Ten:
Reviewing Individual PerformanceChapter Eleven:
Embedding Individual Performance
Part Three:
Chapter Twelve: Conclusion