Law Enforcement Information Technology A Managerial, Operational, and Practitioner Guide

Information technology (IT) plays an increasingly integral role in the delivery of law enforcement. Agencies that lag in IT will soon be considered mismanaged. Similarly, law enforcement leaders without a basic knowledge of IT will soon be considered as lacking in a major managerial competency. Law Enforcement Information Technology provides a comprehensive, one-stop guide that enables readers to understand the many complexities and hurdles associated with IT systems. In addition to descriptions of infrastructure components (wireline and wireless), the author outlines economic concepts that explain how and why IT adds value and provides managerial insights in the areas of process reengineering and the acquisition and implementation of IT. Non-technical discussions of community policing and knowledge work are also included. The book makes extensive use of case studies and real-world examples.

ARE YOU PREPARED FOR THE LAW ENFORCEMENT IT REVOLUTION? Law enforcement agencies that are laggards in Information Technology (IT) will soon, if not already, be considered mismanaged. Whether you are in an operational position, or you are a police officer who aspires to a higher rank, you must be aware of how IT can help you perform your job and help your organization. DON'T BE INTIMIDATED BY IT ANY LONGER. With extensive experience implementing large-scale IT projects to the law enforcement community, author Jim Chu has assembled a comprehensive, one-stop guide that enables you to understand the many complexities and hurdles associated with IT systems. In a non-technical language, Law Enforcement Information Technology: A Managerial, Operational, and Practitioner Guide describes infrastructure components and outlines economic concepts that explain how and why IT adds value. It also includes seminal perspectives on why IT supports community policing, and how public policing is changing to a knowledge-based profession.LEARN HOW TO APPLY IT AND MAXIMIZE THE USE OF INFORMATION. Used wisely and correctly, IT can be one of your greatest and most efficient assets in law enforcement. Whether you address automation or communicate with those who do, you need to understand the role of IT in all aspects of the public safety service delivery chain. Logically organized and easy to understand, Law Enforcement Information Technology helps you become well-versed in the latest terminology, products, and automation options and gives you the ability to work with technical resources in a partnership to improve the performance of your organization.

INTRODUCTIONThe Strategic Significance of ITIT in Support of Community PolicingMANAGEMENTStrategic Planning and Reengineering OperationsThe Acquisition of ITMAJOR APPLICATIONSDatabases and InformationComputer-Aided DispatchRecords Management SystemsMobile ComputingIT INFRASTRUCTUREWireline InfrastructureWireless Voice IT InfrastructureWireless Data IT InfrastructureABOUT THE AUTHORInspector James Chu began his career with the Vancouver Police in 1979, holding positions such as Patrol Officer, Robbery Squad Detective, Patrol Sergeant, and Duty Officer (Watch Commander). He holds a Bachelor's degree in Business Administration from Simon Fraser University and an MBA from the University of British Columbia. He is currently the Vancouver Police Project Manager on the Emergency Communications for Southwest B.C. project. He has been a featured speaker at Police and Technology conferences and seminars throughout North America, Europe and the Middle East.