Knowledge Management in Organisations 19th International Conference, KMO 2025, Kota Kinabalu, Malaysia, August 4–7, 2025, Proceedings, Part II

The two volume set CCIS 2562 and 2563 constitutes the proceedings of the 19th International Conference on Knowledge management in Organizations, KMO 2025, Kota Kinabalu, Malaysia, held during August 2025.

The 42 full papers presented in these proceedings were carefully reviewed and selected from 86 submissions. The papers are organized in the following topical sections:

Volume I:

Knowledge transfer & sharing; knowledge in business & organization; innovation & knowledge creation; KM and education; and KM process and model.

Volume II:

Information & knowledge management systems; AI, IT & new trends in KM; and healthcare.

Information & Knowledge Management Systems.- Design Principles for Human-AI Collaborative Knowledge Service Systems.- Constituents of Productivity in Information Systems Work Environments: A Conceptual Model.- Enhancing Governance and Financial Systems: Evaluating the Impact of PromptPay in Thailand.- AI, IT & New Trends in KM.- AI Applications in Education: Enhancing Human Creativity Through Collaborative Design.- Deep Learning-Based Image Recognition for Soft-Shell Shrimp Classification.- Unveiling the Hidden: Strategic Knowledge Management Tactics for Effective Dark Data Governance and Utilization.- Value Creation through AI: Transforming Higher Education Institutions.- LWUE: An Unsupervised Entity Alignment Method Based on Self-Structural Gain Propagation.- Using Augmented Reality for Work Instructions: The Impact on Throughput Time, Error Rate and Cognitive Load.- Exploring Knowledge & Technology Landscape of AI and Neurotechnology:A Bibliometric and Patent Analysis.- Splitting User Stories Into Tasks with AI - A Foe or an Ally?.- Data Center KPI Prediction Based on Convolutional Block Attention and Frequency Domain Augmentation.- The Artificial Intelligence Revolution: Will your Policy Leave your Employees Behind?.- Text Mining on Linked Open Data for News Classification.- Development of AI-Based Smart City Applications.- Welding Defect Detection and Correction in TIG-Welded Aluminium 5083 Using YOLOv8 for Robotic Manipulators.- Healthcare.- Staff Nurses’ Knowledge and Perception of Quality Management Systems: Insights for Enhancing Knowledge Management in Healthcare.- Investigating the Relationship Between Mental Health and Physical Activity: Insights from PHQ-9 and IPAQ Data.