There are many 'how-to' books on influencing, but few of these are based on any rigorous research. There are also many empirically supported academic studies, but these remain either difficult to find or provide little in the way of practical advice. Influencing Within Organizations, 2nd edition is different. It provides readers with vital information on probably the most important organizational, survival-success skill of the twenty-first century - influencing. By tracking down the most trustworthy, academic studies, and translating their conclusions into specific, behavioral steps on effective influencing, it gives readers a practical guide, grounded in the relevant theory. Considering the different facets of influencing such as verbal and non-verbal influencing, and the effect of personality, motivation, decision-making and impression management on influencing, this is a comprehensive and highly practical guide to influencing in organizations.