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Implementing ISO 9001:2015




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Dettagli

Genere:Libro
Lingua: Inglese
Pubblicazione: 12/2014
Edizione: 1° edizione





Note Editore

The ISO 9000 guidelines were accepted as international standards in 1987, and amended in 1996, 2000, and 2008. The standards are being completely rewritten in 2015, and the committee draft is circulated the world over. This book is based on the document ISO/TC/176/SC2/N-1147 released on June 3, 2013 to help the industry align itself to the new standards by the time the rewrite is released. Written in advance so that companies can implement new systems proactively, this text aids in complying with the anticipated ISO 9001:2015 guidelines.





Sommario

Preface

Foreword

Why the 2015 Version Is Being Discussed Now?

Quality Management Principle

QMP 1 – Customer Focus

QMP 2 – Leadership

QMP 3 – Engagement of People

QMP 4 – Process Approach

QMP 5 – Improvement

QMP 6 – Evidence-Based Decision-Making

QMP 7 – Relationship Management

Clause No. 1 – Scope

Scope

Application

Clause No. 2 – Normative Reference

Clause No. 2, viz. Normative Reference Reads as Follows

Clause No. 3 – Terms and Definitions

Clause No. 4 – Context of the Organization

Context of the Organization

Understanding the Organization and Its Context

Understanding the Needs and Expectations of Interested Parties

Determining the Scope of the Quality Management System

Quality Management System

Clause No. 5 – Leadership

Leadership and Commitment

Quality Policy

Organizational Roles, Responsibilities, and Authorities

Clause No. 6 – Planning

Actions to Address Risks and Opportunities

Quality Objectives and Planning to Achieve Them

Planning of Changes

Clause No. 7 – Support

Support

Resources

Competence

Awareness

Communication

Documented Information

Clause No. 8 – Operation

Operation

Operational Planning and Control

Determination of Market Needs and Interactions with Customers

Operational Planning Process

Control of External Provision of Goods and Services

Development of Goods and Services

Production of Goods and Provision of Services

Release of Goods and Services

Nonconforming Goods and Services

Clause No. 9 – Performance Evaluation

Performance Evaluation

Monitoring, Measurement, Analysis, and Evaluation

Internal Audit

Management Review

Clause No. 10 – Continual Improvement

Continual Improvement

Nonconformity and Corrective Action

Improvement

Difference Between 2008 and 2015 Versions

Appendices

A Typical Format for Work Procedure

A Typical Format for Job Description

A Typical Work Instruction

Typical Formats for Writing Internal Quality Audit Reports

A Typical Document Change Note

A Typical Format for Documenting Minutes of Meeting

References

Index











Altre Informazioni

ISBN:

9789380308500

Condizione: Nuovo
Collana: Woodhead Publishing India in Textiles
Dimensioni: 9 x 6 in Ø 1.30 lb
Formato: Copertina rigida
Illustration Notes:12 b/w images
Pagine Arabe: 176


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