The Presentation of Visual Information: Visual Aspects.- 1. The Legibility of Visual Display Texts.- 2. The Use of Color in Visual Displays.- 3. Visual Fatigue with Work on Visual Display Units: The Current State of Knowledge.- 4. Visual Comfort as a Criterion for Designing Display Units.- The Presentation of Visual Information: Statistical Aspects.- 5. Displaying Statistical Information — Ergonomic Considerations.- 6. Factors Influencing the Detection of Trend Deviations on VDTs.- The Presentation of Visual Information: Linguistic Aspects.- 7. Visual Presentation of Text: The Process of Reading from a Psycholinguistic Perspective.- 8. The Effect on Reading Speed of Word Divisions at the End of a Line.- 9. Document Processing.- The Representation of Knowledge.- 10. A Comparison of Presentation and Representation: Linguistic and Pictorial.- 11. Structuring Knowledge in a Graph.- 12. Knowledge Representation Techniques in Artificial Intelligence: An Overview.- 13. Tree Doctor, a Software Package for Graphical Manipulation and Animation of Tree Structures.- 14. Textvision: Elicitation and Acquisition of Conceptual Knowledge by Graphic Representation and Multiwindowing.- 15. Development of Mental Models of an Office System: A Field Study on an Introductory Course.- Expert Systems and Artificial Intelligence.- 16. Artificial Intelligence and Cognitive Psychology: A New Look at Human Factors.- 17. Knowledge and Expertise in Expert Systems.- 18. Architectures for Production Systems: An Inside Look for Those Who Study Human-Computer Interaction.- Interaction with Information Systems: Input Aspects.- 19. A Provisional Evaluation of a New Chord Keyboard, the Velotype.- 20. Real-time Processing of Cursive Writing and Sketched Graphics.- 21. Automatic Identification of Writers.-22. The Use of Speech in Man-Machine Interaction.- Searching for Information in Information Systems.- 23. Search Strategies in Internal and External Memories.- 24. Keywords Instead of Hierarchical Menus.- The Use of Natural Language in Interaction with Information Systems.- 25. Natural Language Communication with Computers: Some Problems, Perspectives, and New Directions.- Appendix: Color Plates.
