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thomas richard k. - health services marketing
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Health Services Marketing A Practitioner's Guide




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Dettagli

Genere:Libro
Lingua: Inglese
Editore:

Springer

Pubblicazione: 10/2007





Trama

Despite the growing importance of marketing for health professionals, there is no concise how-to guide available on the topic for use by physician practices, hospitals and other healthcare organizations. Although the industry has become increasingly market driven, healthcare administrators and marketers are left with little guidance with regard to the concepts, techniques, and data appropriate for healthcare marketing.

The proposed book would serve as a convenient reference for health professionals who want to understand the marketing process, develop marketing initiatives or interface with marketing professionals. Marketing theory and the history of marketing in healthcare will be minimized in an attempt to provide a practical guide for everyday use. The focus will be on how to do marketing, with the reader introduced to supporting aspects such as market research, marketing planning, and evaluation. The author also discusses marketing techniques for social marketing.

Health Services Marketing: A Practitioner’s Guide will cover broad topics appropriate for any healthcare organization and provide enough specifics to tailor marketing activities to the needs of particular practitioners. This book will be useful for both for-profit and not-for-profit organizations.





Sommario

to Healthcare Marketing.- The Basics of Marketing.- The Marketing Process.- Marketing Research.- Marketing Planning.- Healthcare Products and Customers.- Paying the Marketing Freight.- Market Positioning and Strategy Development.- Choosing Among Promotional Options.- Social Marketing.- The New Healthcare Marketing.- Measuring the Effectiveness of Marketing.- How to Be a Healthcare Marketing “Hero”.




Autore

Richard K. Thomas is Vice President of the Health Management Associates, Memphis, TN. He is also Associate Professor at the University of Tennessee Health Science Center. Thomas has authored a recent academic treatment of marketing and healthcare: Marketing Health Services (2004, Health Administration Press). He is also author of Health Communication and several other books on health administration published by Springer.











Altre Informazioni

ISBN:

9780387736044

Condizione: Nuovo
Dimensioni: 235 x 155 mm
Formato: Brossura
Illustration Notes:XII, 164 p. 58 illus.
Pagine Arabe: 164
Pagine Romane: xii


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