Chapter 1: Value of IT – Nancy C. Beale, MSN, RN-BC Chapter 2: Personal HealthEngagement – Jan Oldenburg, FHIMSS Chapter 3: Innovation in Health IT – Anuj Desai, MBA Chapter 4: Ambulatory Systems - Curtis L. Cole, MD, Adam D. Cheriff, MD, J. Travis Gossey, MD, MS, MPH, Sameer Malhotra, MD, MA, and Daniel M. Stein, MD, PhD Chapter 5: CDSS: Clinical Decision Support Systems - Parag Mehta, MD, FACP Chapter 6: Medication Errors – J. Barmecha, MD, MPH, SFHM, FACP Chapter 7: Racing Against the Clock – Parag Mehta, MD, FACP Chapter 8: Hospital Systems: History and Rationale for Hospital Health IT – Virginia Lorenzi, MS, CPHIMS Chapter 9: AI: Hospital Automation – Daniel J. Barchi, MEM Chapter 10: Clinical and Business Intelligence – Ray Hess, MSA, RRT, FHIMSS Chapter 11: Promoting Interoperability and Quality Payment Programs: The Evolving Paths of Meaningful Use – Anantachai (Tony) Panjamapirom, PhD, MBA, CPHIMS, Naomi Levinthal, MA, MS, CPHIMS, Ye Hoffman, MS, CPHIM Chapter 12: Behavioral Health and Telemedicine – Teresa Rufin, MPH, David Mou, MD, Thomas Tsang, MD Chapter 13: Optimizing Medication Use through Health IT: A Pharmacist’s Perspective – Troy Trygstad, PharmD, MBA, PhD; Mary Ann Kliethermes, B.S., Phar., Pharm D., FAPha, FCIOM; Anne Burns B.S. Pharm, RPh;Mary Roth McClurg, PharmD, MHS; Marie Smith, PharmD, FNAP; Jon Easter, BSPharm, RPh Chapter 14: Nursing Informatics Today and Future Perspectives for Healthcare – Victoria L. Tiase, PhD, RN-BC and Whende M. Carroll, MSN, RN-BC Chapter 15: Health Information Exchange: An Overview and New York State’s Model – Valerie Grey. M.A.and Nathan Donnelly, M.S. Chapter 16: Direct Interoperability Enhancing Transitions across the Spectrum of Healthcare - Holly Miller, MD, MBA, FHIMSS Chapter 17: Privacy and Security – Keith Richard Weiner, PhD, RN-BC Chapter 18: Blockchain – Paul Quigley, MBA Chapter 19: IoT – Salvatore G. Volpe, MA; Paul Quigley, MBA Chapter 20: Case Study: New York City Department of Health and Mental Hygiene: Uses of Public Health Informatics in Response to COVID-19 Chapter 21: Genomic Informatics in Healthcare System – Dr. Chang-Hui Shen Chapter 22: Managed Care Organizations Leverage Health Information from Multiple Sources to Drive Value - Michael Renzi, DO and Owen Moss Chapter 23: Workforce Application of Informatics to Target Initiatives – William D. Myhre, MPA Chapter 24: Patient-Centered Medical Home - Salvatore Volpe, MD and Rick A. Moore, Ph.D. Chapter 25: eMOLST: Electronic System for Completing Medical Orders for Life-Sustaining Treatment - Patricia Bomba, M.D., M.A.C.P., F.R.C.P. and Katie Orem, M.P.H. Chapter 26: Medical Liability Insurance Data Analytics: An Opportunity to Identify Risks, Target Interventions, and Impact Policy – Thomas R. Gray Chapter 27: Medical-Legal: Attorney’s Perspective – Joshua R. Cohen, J.D. Chapter 28: Telehealth – Salvatore Volpe, MD Chapter 29: Future Possibilities– Salvatore Volpe, MD