This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what's wrong with an organization--and they need a solution fast--they need this book. Needs assessment is about doing things right; performance analysis guarantees doing the right thing. FTF offers extensive guidance on: Accelerating a performance analysis Overcoming organizational obstacles Using technology in analysis Presenting the results of an analysis Major revisions include: Updated guidance and case studies that explain the link between analysis and evaluation Chapters revised and enhanced to reflect use of new technologies Chapters revised and enhanced to reflect new learning models, techniques, and objectives Additional tools and guidelines on how reporting results Dozens of new job aids, templates that provide direction through the process of performance analysis Dozens of new case studies that illustrate text.
