Emerging Trends in Information Systems and Technologies WorldCIST 2025 Volume 4

This book comprises a selection of articles from the 13th World Conference on Information Systems and Technologies (WorldCIST’25), held from April 15 to 17, 2025, at the Federal University of Santa Catarina, Florianópolis, Brazil.

WorldCIST is a global forum for researchers and practitioners to present and discuss recent results and innovations, current trends, professional experiences, and the challenges of modern research in Information Systems and Technologies, along with their technological developments and applications.

The main and distinctive topics covered include:

A) Information and Knowledge Management

B) Organizational Models and Information Systems

C) Software and Systems Modeling

D) Software Systems, Architectures, Applications, and Tools

E) Multimedia Systems and Applications

F) Computer Networks, Mobility, and Pervasive Systems

G) Intelligent and Decision Support Systems

H) Big Data Analytics and Applications

I) Human–Computer Interaction

J) Ethics, Computers, and  Security

K) Health Informatics

L) Information Technologies in Education

M) Information Technologies in Radiocommunications

N) Technologies for Biomedical Applications

The primary target audience for this book is postgraduate students and researchers in the field of Information Systems and Technologies. The secondary audience includes undergraduate students and professionals in the same field.

Seamless Integration of ABC Unified Communications with Microsoft Teams.- Artificial Intelligence and Social Commerce.- The Impact of the Electronic Platform Work Model on the Informalisation of Work: the Experience of E-Hailing Drivers in South Africa.- Unmanned Aerial Vehicles Communication Systems in Military Operations: A Comprehensive Literature Review.- The Impact of Gamification on Critical Thinking Skills: University of Technology Case Study.- Online Shopping Using Digital Platforms: Before, During, and After The COVID-19 Pandemic.- The Use of Observational Research in the Digitalisation of the Automotive Industry: An In-Depth Analysis.- Validation of a Lightweight Usability and Accessibility Evaluation Method in a Small Software Development Company.- Integrative Methodology for Threat Detection and Prevention Using Cyber Threat Intelligence and SIEM.- If You Have Situational Awareness, Then Where Would You Put it in an Ethical Decision-making Model?.

Álvaro Rocha is a Professor of Information Systems at ISEG – University of Lisbon, Honorary Professor at Amity University, and researcher at ADVANCE and CINTESIS. He holds Habilitation in Information Science, a Ph.D. in Information Systems and Technologies, an M.Sc. in Information Management, and a B.Sc. in Computer Science. His research interests include maturity models, management and intelligent information systems, quality, cybersecurity, e-government, e-health, and IT in education. He is Vice-Chair of the IEEE Portugal SMC Society Chapter and serves as Founder and Editor-in-Chief of the World Journal of Information Systems and RISTI – Revista Ibérica de Sistemas e Tecnologias de Informação. He is also the Scientific Manager of the Information Systems Engineering & Management book series at Springer-Nature. His expertise has been recognized through advisory roles for the European Commission (Horizon 2020 and Horizon Europe), COST, and national science agencies in Italy, Latvia, Mexico, Poland, Cyprus, and Slovakia. He is ranked among the World’s Top 1% Scientists by Stanford University and Elsevier, the World’s Top 0.05% by ScholarGPS, and the World’s Top 1% by ResearchGate in the Information Systems field.