Electronic Government Second International Conference, EGOV 2003, Prague, Czech Republic, September 1-5, 2003, Proceedings

The EGOV Conference Series intends to assess the state of the art in e-Gove- ment and to provide guidance for research and development in this fast-moving ?eld. The annual conferences bring together leading research experts and p- fessionals from all over the globe. Thus, EGOV 2003 in Prague built on the achievements of the 1st EGOV Conference (Aix-en-Provence, 2002), which p- vided an illustrative overview of e-Government activities. This year the interest even increased: nearly 100 contributions, and authors coming from 34 countries. In this way EGOV Conference 2003 was a reunion for professionals from all over the globe. EGOV 2003 brought some changes in the outline and structure of the c- ference. In line with the broadening of the ?eld and a growing number of s- missions it became necessary to decentralize the reviewing process. So reviewing was done via stream chairs who deserve high praise for their dedicated work. In addition, a workshop part was included to cover some subjects of emerging signi?cance, such as dissemination, networking, and regional developments. F- ther, a subtitle of the conference was chosen that would mirror the expansion of e-Government to e-Governance. Consequently, in this year’s conference gov- nance, democratic deliberation and legal issues occupied a growing share. Last, but not least, GIS was incorporated as a topic due to the increasing importance of geographical information systems for planning and operations.

e-Government at a Decisive Moment: Sketching a Roadmap to Excellence.- e-Governance.- e-Society Accessibility: Identifying Research Gaps.- The New Citizen Society: Considerations and Measures for Developing e-Governance in China.- From e-Government to e-Governance: A Survey of the Federal and Cantonal e-Policies in Switzerland.- “How to Create Things with Words” Symbolic Power and MIS in the Health Care Sector.- Language and Technology Literacy Barriers to Accessing Government Services.- e-Democracy.- Evaluation of an e-democracy Platform for European Cities.- Internet NGOs: Legitimacy and Accountability.- Structuring Dialogue between the People and Their Representatives.- Local Democracy Shaping e-Democracy.- First Trials in Webocracy.- Interlegis: Virtual Network of Communication and Information That Enlarges Brazil’s Democracy and Citizenship.- How to Grow? Online Consultation about Growth in the City of Hamburg: Methods, Techniques, Success Factors.- Change Management.- Super Pilots, Subsidizing or Self-Organization: Stimulating e-government Initiatives in Dutch Local Governments.- Socio-technical Perspectives on e-Government Initiatives.- From Legacy to Modularity: A Roadmap Towards Modular Architectures Using Web Services Technology.- Process-Controlling – An Instrument to Support the Sustainability of Process Improvements.- Howto Hap Haring: Cross-Border Electronic Public Services in The Netherlands.- Affordances in e-government.- Enhancing e-Governance through Scenario Approaches.- Electronic Service Delivery.- e-Procurement Adoption: Theory and Practice.- Delivering e-Government Services to Citizens and Businesses: The Government Gateway Concept.- Conventional and Electronic Service Delivery within Public Authorities: The Issues and Lessons from the Private Sector.- Conceiving and Implementing Pan-european Integrated Public Services.- On the Evolution of e-Government: The User Imperative.- Usage of e-Government Services in European Regions.- Processes in e-Government Focus: A Procedure Model for Process Oriented Reorganisation in Public Administrations on the Local Level.- Consumer-SC: An e-Gov Portal for Consumers Rights Protection in Brazil.- Requirements for Using Agent-Based Automation in Distributed e-Government Applications.- The Role of Web Services in Digital Government.- A Modular Open-Source Architecture for ICT Services in the Public Administration.- Web Services.- A Methodological Approach for Defining One-Stop e-Government Service Offerings.- Supporting Voting Decisions: Two Municipal Referendum Websites.- Computer Supported Collaboration in the Public Sector: The ICTE-PAN Project.- e-Government in the European Commission.- Models and Methodology of e-Government Research.- Framing e-Gov: e=mc3.- Methodology for Analysing the Relationship between the Reorganisation of the Back Office and Better Electronic Public Services.- Six Actions to Initiate PPR.- Processes in e-Government – A Holistic Framework for Modelling Electronic Public Services.- Electronic Government: Make or Buy?.- Problematisation and Obfuscation in e-Government.- Trust and Security.- Deploying Electronic Democracy for Public Corporations.- e-Voting: Powerful Symbol of e-Democracy.- Secure e-Voting for Preferential Elections.- OSCI A Common Communications Standard for e-Government.- Trust in e-Government: Digital Signatures without Time Stamping?.- e-Signatures for Delivery in e-Government.- Security Aspects within e-Government.- Secure Online Internet Reservation of e-Government Service (ORGS) Using Java Card Applications Toolkit (J-CAT).- Co-operative Software Development for Secure Online Services – Experiences and Results within the MEDIA@Komm-Project of Nuremberg.- Privacy Enhancing Technologies: A Review.- Knowledge Management.- Semantic Web for e-Government.- Intelligent Agent-Based Expert Interactions in a Knowledge Management Portal.- Supporting the Management of Learning Resources for the French Local Government Training Network.- Models of Trust for Knowledge-Based Government Services.- Cooperating Strategies in e-Government.- A Knowledge Perspective on e-Democracy.- Process Reengineering on Base of Law – The New Austrian States Budgeting and Bookkeeping System.- Ontologies, Web Services, and Intelligent Agents: Ideas for Further Development of Life-Event Portals.- Geographical Information System (GIS).- Spatial Data Warehouse – A Prototype.- SINUP: Using GIS to Support E-Democracy.- An Interoperable GIS Solution for the Public Administration.- ISP (Information Strategy Planning) for 4S-Based Integration of Spatial Information Systems as Korean Nationwide Project.- Spatial Data Infrastructure and e-Government: A Case Study of the UK.- Technical Systems.- URN:Technology – A Building Block of the Swiss e-Government Platform.- Towards a Process Model for Efficient Advertised Bidding in the Field of Software Projects.- Interoperability Issues of Shared Infrastructures for e-Government.- Integration of e-Government and e-Commerce with Web Services.- Legal Aspects.- A Legal Framework for e-Government.- Legal Aspects of One-Stop Government: The Case of Applying for a Building Permission.- A Taxonomy of Legal Accountabilities in the UK e-Voting Pilots.- Anti-corruption Information Systems and e-Government in Transforming Countries. A Point of View.- e-Governance: Two Views on Legal Environment.- A Federative Approach to Laws Access by Citizens: The “Normeinrete” System.- Constitutional and Technical Requirements for Democracy over the Internet: e-Democracy.- An XML Editor for Legal Information Management.- Workshop: Global Relations and Regional Development.- Information Technology as an Enabler for Innovation in Government-to-Citizen Processes.- Life-Event Approach: Comparison between Countries.- For the Good of the Public – What Can We Do For You? Effective Partnering between Local Government and Business for Service Delivery.- Implementing e-Government in Spain.- Citizens and e-Government: An International Comparison of the Demand-Side of e-Government.- Ten Factors for Success for Local Community e-Government.- Cross-Cultural Factors in Global e-Government.- Experiences of Take-Up of e-Government in Europe.- The Development of Electronic Government: A Case Study of Thailand.- The Service to Businesses Project: Improving Government-to-Business Relationships in Italy.- It Takes More than Two... Developing a TANGO Arena for Regional Cooperation around e-Government.- Towards a Semantic E-Community.- Governing Internet in Korea: NEIS and Domain Names.- ICT in Belarus.- e-Governance in India: Models That Can Be Applied in Other Developing Countries.- Santa Catarina Information Technology Nucleus NECATI.- e-Government Requirement Elicitation.- e-Government : Assessment of GCC (Gulf Co-operating Council) Countries and Services Provided.- South African e-Government Policy and Practices: A Framework to Close the Gap.