Coaching Culture Strategies for CEOs, Organisational Leaders, and HR Professionals

This book reports on an empirically-based, theoretical model of coaching culture development over four stages. This is the first model of coaching culture development that goes beyond the listing of stages and strategies in the academic literature based on pracademic experience. It is a dynamic, process model which informs practitioners of how to develop a coaching culture in organisations. Each stage is explained in terms of how coaching is conceptualised by organisational leaders, the motivation for introducing coaching into the organisation, the organisational members who are the recipients of coaching, and those who are involved in delivering the coaching at each stage. The model contributes to the academic literature and the growing calls for coaching to become a discipline in its own right.

Chapter 1. Introduction.- Chapter 2. Research on coaching and coaching culture.- Chapter 3. Dynamic model of coaching culture development.- Chapter 4. Stage 1 - Coaching-as-Intervention.- Chapter 5. Stage 2 -Coaching-as-HR-Function.- Chapter 6: Stage 3 - Coaching-as-Leader-Capability.- Chapter 7. Stage 4 - Coaching-as-Culture.- Chapter 8. Transitioning across stages.- Chapter 9. Transition from Stage 1 to Stage 2.- Chapter 10. Transition from Stage 2 to Stage 3.- Chapter 11. Transition from Stage 3 to Stage 4.- Chapter 12. Conclusions.

Susanne Knowles is an educational, coaching, organisational and counselling psychologist and the Chair and Founder of the Australian Institute of Professional Coaches. With a PhD in Management and three Masters degrees in Education, Psychology and Business Administration, she is focused on assisting individuals achieve their personal and professional goals, motivating teams to peak performance, and supporting organisations to increase employee engagement, retain talent and improve profitability. She has held senior executive positions in government and private sector organisations and served as a Board member on several government, not-for-profit and professional services firms. Her executive coaching experience has been gained from 20 years as a consultant to national and international organisations, focused on facilitating the strategic direction of these firms. Susanne’s PhD thesis, which she completed at the Universityof Queensland, investigated how organisations develop and embed a coaching culture for competitive advantage and cultural change.