Business Process Oriented Implementation of Standard Software How to Achieve Competitive Advantage Efficiently and Effectively

Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. These processes are more and more often designed, implemented and managed based on standard software, mostly ERP or SCM packages. This is the first book delivering a complete description of a business driven implementation of standard software packages, accelerated by the use of reference models and other information models. The use of those models ensures best quality results and speeds up the software implementation. The book discusses how companies can optimize business processes and realize strategic goals with the implementation of software like SAP R/3, Oracle, Baan or Peoplesoft. It also includes the post implementation activities. The book cites numerous case studies and outlines each step of a process oriented implementation, including the goals, procedures and necessary methods and tools.

1 Business Process Oriented Organizational Structures and Function Oriented Standard Software —Implications for the Implementation.- 1.1 Business Process Oriented Design of Organizational Structures.- 1.2 Function Oriented Design of Standard Software.- 1.3 Implications for the Implementation of Standard Software.- 1.4 Objective and Structure of this Work.- 2 Development of a Procedure Model for Business Process Oriented Implementation of Standard Software.- 2.1 Requirements for Implementing Standard Software.- 2.2 Existing Approaches for Implementing Standard Software.- 2.3 Developing a Procedure Model for Business Process Oriented Implementation.- 3 Strategy Based BPO Concept.- 3.1 Defining the Target System.- 3.2 Defining Business Processes.- 3.3 Detailing Individual Information System Views.- 3.4 Splitting Up Business Processes.- 3.5 Defining the Scope of the Standard Software Deployment.- 3.6 Determining the Implementation Strategy.- 4 Standard Software Based BPO Concept.- 4.1 Defining Consistent Business Terminology.- 4.2 Material Flow Related Supplement of the BPO Concept.- 4.3 Detailing the BPO Concept on the Transactional Level.- 4.4 Detailing the BPO Concept on the Screen Level.- 4.5 Defining a Migration Plan.- 5 BPO Implementation.- 5.1 Prime and Execute IT Measures.- 5.2 Prime and Execute Organizational Measures.- 5.3 Live Start of the Standard Software.- 5.4 Optimizing Business Processes in the Live Phase.- 6 Comprehensive Model of Business Process Oriented Implementation.- 6.1 Aggregating the Implementation Process Model.- 6.2 Fulfilling the Requirements for the Implementation.- 6.3 Outlook.- References.- Table of Figures.- Abbreviations.