This unique book finally sheds light on Business Process Management - a term often misunderstood and misused. It explains what BPM is, how to implement it in your company, and gives real-life examples of BPM implementations.
Throughout the book, the authors share their extensive experience with BPM: Not only do they explain the phase model and the building blocks of the BPM approach (both, for the business and the IT perspective), they also cover the important topic of aligning BPM and SOA concepts. Here, readers get invaluable information on modeling and composing tools, enterprise service-oriented architecture, project milestones, and monitoring approaches.
