Building Organizational Intelligence A Knowledge Management Primer

With public- and private-sector organizations constantly searching for new cutting-edge methods and techniques for creating, storing, capturing, managing, organizing, distributing, combining, and retrieving knowledge, never has there been a greater need for a reference work that explains how to accomplish such functions. Building Organizational Intelligence: A Knowledge Management Primer describes the concepts, techniques, methodologies, and tools associated with those functions, and includes mini-case studies and vignettes of how industry is developing and applying these functions towards building organizational intelligence. TOC:What is Organizational Intelligence?- Creating Knowledge.- Capturing and Storing Knowledge.- Transforming Individual Learning into Organizational Learning.- Combining, Transferring, and Distributing Knowledge.- Building a Continuous Learning Culture.- Culture: The Key Ingredient.- Developing a Knowledge Management Capability.- Assessing Knowledge Management Through a Knowledge Audit.- Augmenting Organizational Intelligence Role and Skills for Knowledge Management Questionnaire.- Appendix A: The Intelligent Agent-Based Knowledge Management System for Supporting Multimedia Systems Design on The Web.- Appendix B: Audit of Knowledge Management Practices for Innovation.- Appendix C: Knowledge Management: Strategies for the Learning Organization Screening Survey.- Appendix D: Evaluating Knowledge Assets (Human Capital) Knowledge Survey.- Index.

"Sharing knowledge is power." If ever there were a field to which this applies, it is the knowledge management industry. And in today's highly-competitive, fast-paced business world, corporations, businesses and organizations in both the public and private sectors are constantly searching for new cutting-edge methods and techniques for creating, storing, capturing, managing, organizing, distributing, combining, and retrieving knowledge. But the task of accomplishing such functions is not as simple as it sounds. Jay Liebowitz's Building Organizational Intelligence: A Knowledge Management Primer gives executives, managers, systems analysts, and other knowledge-management professionals the competitive edge they need in achieving that task. In a concise and easy-to-read format, the book describes the concepts, techniques, methodologies, and tools associated with those functions, and includes mini-case studies and vignettes of how industry is developing and applying these functions towards building organizational intelligence.What's more, the book is packaged with a limited functionality version of "WisdomBuilder," the first in a family of knowledge-management tools that provide a fully integrated solution to the information management and analysis dilemma. Able to run under Windows 95, 98 and NT, "WisdomBuilder" solves the information overload problem by reducing the time and cost of extracting information and other research knowledge from disorganized repositories of heterogeneous data.

What is Organizational Intelligence?Creating KnowledgeCapturing and Storing KnowledgeTransforming Individual Learning Into Organizational LearningCombining, Transferring, and Distributing KnowledgeBuilding A Continuous Learning CultureCulture: The Key IngredientDeveloping A Knowledge Management CapabilityAssessing Knowledge Management Through A Knowledge AuditAugmenting Organizational IntelligenceRole and Skills for Knowledge Management-QuestionnaireAppendix A: The Intelligent Agent-Based Knowledge Management System for Supporting Multimedia Systems Design on The WebAppendix B: Audit of Knowledge Management Practices for InnovationAppendix C: Knowledge Management: Strategies for the Learning Organization Screening SurveyAppendix D: Valuating Knowledge Assets (Human Capital) Knowledge SurveyIndex

Dr. Jay Liebowitz is the Robert W. Deutsch Distinguished Professor of Information Systems at the University of Maryland — Baltimore County, and formerly served as Professor of Management Science in the School of Business and Public Management at George Washington University in Washington, D.C. He recently served as Chaired Professor in Artificial Intelligence at the U.S. Army War College. He was selected as the 1996 Computer Educator of the Year by the International Association for Computer Information Systems. He is the Editor-in-Chief of the international journals Expert Systems with Applications (Elsevier) and Failure & Lessons Learned in Information Technology Management (Cognizant Communication Corporation). Liebowitz is the founder and Chair of the World Congress on Expert Systems, and a Fulbright Scholar and recipient of the IEEE-USA FCC Executive Fellowship. Dr. Liebowitz can be reached at liebowit@umbc.edu.