Assessment of Cataloging and Metadata Services

Written by experienced practitioners and researchers, Assessment of Cataloging and Metadata Services provides the reader with many examples of how assessment practices can be applied to the work of cataloging and metadata services departments. Containing both research and case studies, it explores a variety of assessment methods as they are applied to the evaluation of cataloging productivity, workflows, metadata quality, vendor services, training needs, documentation, and more. Assessment methods addressed in these chapters include surveys, focus groups, interviews, observational analyses, workflow analyses, and methodologies borrowed from the field of business. Assessment of Cataloging and Metadata Services will help managers and administrators as they attempt to evaluate and communicate the value of what they do to their broader communities, whether they are higher education institutions, another organization, or the public. This book will help professionals with decision making and give them the tools they need to identify and implement improvements. The chapters in this book wereoriginally published in a special issue in Cataloging & Classification Quarterly.

Introduction -Assessment of Cataloging and Metadata Services: Introduction Rebecca L. Mugridge Research Studies 1. Defining, Assessing, and Rethinking Quality Cataloging Karen Snow 2. A Librarian-Centered Study of Perceptions of Subject Terms and Controlled Vocabulary William N. Schultz Jr. and Lindsay Braddy 3. Initiating Cultural Shifts in Perceptions of Cataloging Units through Interaction Assessment Andrea Payant, Becky Skeen, and Liz Woolcott 4. Failure Modes and Effects Analysis (FMEA) for Cataloging: An Application and Evaluation Jennifer Meekhof and Amy B. Bailey 5. An Investigation of Title Ambiguity in the Health Sciences Literature Dick R. Miller, Joanne Banko, Thea S. Allen, Ariel Vanderpool, and Ryan Max Steinberg Case Studies in Metadata Quality and Workflow Assessment 6. Transforming the CIP Data Block: Assessing User Needs to Re-envision a Venerable Library Icon Karl Debus-López, Marilyn McCroskey, Regina Reynolds, Caroline Saccucci, Camilla Williams, and Michele Zwierski 7. New Approaches to Subject Indexing at the British Library Janet Ashton and Caroline Kent 8. Managing Bibliographic Data Quality for Electronic Resources David Van Kleeck, Hikaru Nakano, Gerald Langford, Trey Shelton, Jimmie Lundgren, and Allison Jai O’Dell 9. Planning, Implementing, and Assessing a CD Reclassification Project Robert B. Freeborn 10. Assessing the ISSN Register: Defining, Evaluating, and Improving the Quality of a Shared International Bibliographic Database Clément Oury 11. Many Languages, Many Workflows: Mapping and Analyzing Technical Services Processes for East Asian and International Studies Materials Leigh Billings, Nerea A. Llamas, Beth E. Snyder, and Yunah Sung 12. Cataloging from the Center: Improving e-Book Cataloging on a Consortial Level Emily Alinder Flynn and Erin Kilkenny 13. Achieving and Maintaining Metadata Quality: Toward a Sustainable Workflow for the IDEALS Institutional Repository Ayla Stein, Kelly J. Applegate, and Seth Robbins

Rebecca L. Mugridge is Dean of University Libraries at the University at Albany - State University of New York, USA. Prior to this she was Associate Director for Technical Services and Library Systems. She has worked at the Pennsylvania State University (Penn State), State College, USA; Yale University, New Haven, USA; Robert Morris University, Moon, USA; and the University of Pittsburgh, USA. Ms. Mugridge has a BA in history from Penn State, an MLS from the University of Pittsburgh, and an MBA from Robert Morris University.