Introduction xxv
Assessment Test xxxv
Part I A+ Hardware Service Technician Exam 1
Chapter 1 PC Architecture 3
Chapter 2 Motherboards, CPUs, and RAM 69
Chapter 3 Disk Drive Storage 117
Chapter 4 Printers 165
Chapter 5 Networking Fundamentals 219
Chapter 6 Building a PC 271
Chapter 7 Portable Systems 343
Chapter 8 Upgrading PC Components 365
Chapter 9 Optimizing PC Performance, Preventative Maintenance, and Safety 399
Chapter 10 Hardware Troubleshooting 421
Part II Operating Systems Technologies Exam 457
Chapter 11 Introduction to Operating Systems 459
Chapter 12 Using the Microsoft Operating System GUI 481
Chapter 13 Major OS Architectures 555
Chapter 14 Installing and Upgrading Your OS 581
Chapter 15 Hardware Installation 645
Chapter 16 Windows Networking 699
Chapter 17 Windows Optimization 787
Chapter 18 Windows Diagnostics and Troubleshooting 811
Glossary 847
Index 915
