Second Victim

NOTE EDITORE

How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims’. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book

SOMMARIO

VictimsWho Are Second Victims?Research on the Second VictimSecond Victimhood Symptoms: From Normal to UnnecessaryFirst Victims, Second Victims, and This BookTraumaPTSD and Second VictimsPTSD and Somatic ModelsCognitive Models of PTSDThe Risks of Pathologizing Second VictimsGuiltIntroductionGuilt, Control, and LearningShameInvestigationIntroductionEmpowering the Second Victim with an InvestigationInvestigation, Independence, and TimingCase Study: Empowering the Second Victim with an InvestigationJusticeIntroductionRestorative JusticeForgivenessIntroductionForgiving as ActForgiving as ProcessSelf-ForgivenessSupportIntroductionCritical-Incident Stress Management and Psychological First AidImplementing and Maintaining Organizational Support SystemsLimits and Problems of Crisis and Trauma InterventionResilienceIntroductionFrom Recovery to ResilienceResilient Individuals, Resilient OrganizationsReferencesIndex

ALTRE INFORMAZIONI

• Condizione: Nuovo
• ISBN: 9781466583412
• Dimensioni: 9.25 x 6.25 in Ø 0.40 lb
• Formato: Brossura
• Pagine Arabe: 128