The Dynamism of Stakeholder Engagement A Case Study of the Aviation Industry

Large infrastructure projects generally involve multiple stakeholders such as government parties, local communities, and private organizations. New projects can create tensions between different stakeholder groups because different groups naturally have different interests and opinions. This book offers a view of how stakeholders are able to influence the project management’s decision-making process as the project proceeds from the investment preparation phase, to the project execution phase, and on to the operations phase through various methods such as protests, legal battles, and even illegal activities. This book provides multiple case studies in aviation industry reflecting how large projects create dynamic contexts for stakeholder management and stakeholder behaviour as the project moves through different phases of its lifecycle.

Robbert Kivits is the Associate Head of School for Quality Assurance and Associate Professor of Project Management at Coventry University (UK). He has extensive knowledge and practical experience in project management, policy analysis, social network analysis, stakeholder analysis, modelling and statistics. Additionally, he has experience working in and across multiple industries, including infrastructure, social services innovation, construction, mining, the energy and telecommunications industries, as well as higher education sector in Australia.