1 - Labour Law, Public Services and Citizenship - New Domains, New Regimes?
2 - Public Services, Citizenship and the State - the British Experience 1967-1997
3 - Public Service, Market Ideology and Citizenship
4 - Public Service, Public Services, Public Functions and Guarantees of the Rights of Citizens: Unchanging Needs in a Changed Context
5 - Citizenship, Fundamental Rights and Public Services
6 - The Liberalization and Privatization of Public Utilities and the Protection of Users' Rights: the Perspective of Economic Theory
7 - Universal Service Obligations and the Emergence of Citizens' Rights in European Telecommunications Liberalization
8 - Citizenship and Public Services - Some Concluding Comments
9 - Employment, Citizenship, the Services of General Public Interest
10 - Labour Law - a Bridge between Public Services and Citizenship Rights