Preface -- Introduction -- Culture, race, and identity: meanings and complexities -- Pre-transference, transference, and countertransference -- Barriers to cross-cultural work -- Clinical assessment -- The therapeutic relationship -- The psycho-social experiences of different immigrant groups and the multi-faceted migration journey -- A working model of a community based, culturally sensitive counselling service -- The stories of four Bosnian women -- Psychotherapeutic work with refugees: understanding the therapist's countertransference -- Psychodynamic considerations for diversity consultancy in organizations
