Psychological Aspects Of Crisis Negotiation - Strentz Thomas | Libro Crc Press 11/2017 -

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Psychological Aspects of Crisis Negotiation

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Lingua: Inglese

CRC Press

Pubblicazione: 11/2017
Edizione: Edizione nuova, 3° edizione

Note Editore

Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI’s hostage negotiator program, lays out the critical elements that are required for a successful encounter with a hostage taker or other malfeasant. This book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as the Bay of Pigs invasion and the Challenger and Columbia incidents, this text demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this third edition also includes new chapters on the SWAT team/crisis negotiator interface and on the genesis of the increased incidence of mentally ill hostage takers. Based on decades of experience in the fi eld and practical advice from a national expert, this volume arms negotiators with the knowledge and tools they need to defuse crises and increase the odds that hostages will survive.


Acknowledgments Introduction Part I Basic concepts 1. In the Beginning 2. The American Psychiatric Association (APA) 3. Patients to Prisoners 4. Characteristics of Effective Hostage/Crisis Negotiators 5. Cross-Trained versus Cross-Qualified 6. First Responder Guidelines 7. Non-Law Enforcement/Correctional Crisis Negotiators 8. The Crisis Negotiation Team 9. Stress and the Hostage/Crisis Negotiator 10. SWAT/Negotiator Interface Part II Dealing with the Other Victim 11. Negotiating with Normal People 12. Negotiating with the Adolescent in Crisis 13 Negotiating with the Dependent/Inadequate Person 14. Negotiating with the Antisocial Personality Disorder (It's All about Me!) 15. Negotiating with the Paranoid Schizophrenic 16. Negotiating with the Bipolar Hostage Taker (I'm Focused and Flying High) 17. Negotiating with the Suicidal Hostage Taker 18. Negotiating with the Police Assisted Suicidal Person 19. Crisis Negotiations in the Correctional Setting 20. Post-Traumatic Stress Disorder (PTSD)and Traumatic Brain Syndrome (TBS) 21. Negotiating with the Extremist Part III Crisis Resolution Indicators 22. Indicators of Subject Surrender 23. Indicators of Subject Violence Part IV Group Dynamics 24. Group Think 25. Creative Criteria for Constructive Deviation from Crisis Negotiation Guidelines Part V Hostage Issues 26. Phases of the Crisis 27. The Stockholm Syndrome 28. What Do You Say to a Hostage? 29. A Hostage Psychological Survival Guide Index


Thomas Strentz,PhD, is a professional anti-terrorism expert specializing in hostage negotiations, negotiator instruction, and hostage survival. A veteran of twenty-one years in the FBI, he designed, developed, and directed their hostage negotiations program and is now a consultant, trainer, and expert witness. He has been involved in resolving numerous terrorist situations worldwide.

Altre Informazioni



Condizione: Nuovo
Dimensioni: 9 x 6 in Ø 1.05 lb
Formato: Brossura
Illustration Notes:2 tables
Pagine Arabe: 334
Pagine Romane: xviii

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