Mobile Medicine Overcoming People, Culture, and Governance

No topic in healthcare technology is more urgent and yet more elusive to date than mobile computing in medicine. It adheres to no boundaries, stagnates in silos, and demands not just the attention of dedicated professionals, but also teams of teams.

Table of Contents Foreword By Ed Marx author of best-selling books Healthcare Digital Transformation & Voices of Innovation Dedication By Sherri Douville Preface By Sherri Douville Acknowledgments: By Sherri Douville, CEO & Board Member, Medigram Inc. About Section Editor About Contributing Authors Introduction By Sherri Douville Section 1: Where We’ve Been With Mobile in Medicine & What To Look Forward to Chapter 1: Why Mobile is Missing in Medicine and Where to Start by Jeff Bargmann, Medigram Chapter 2: Wearable Technology & Robotics for a Mobile World By William Harding, Medtronic Dr. Neil Petroff, Tarleton State University, Brittany Partridge, UCSD Health Section 2: Enabling Organizational Effectiveness Chapter 3: I Can Love My Leaders (ICLML): Driving Innovation Through Culture, Leadership, Management, and Learning by Sherri Douville, Medigram Inc. Wim Roelandts, Medigram Inc. and Karen Jaw-Madson, Co. –Design of Work Experience Chapter 4: Driving Value from Technical Innovation --Dramatic Change Management Skills and Leadership at All Levels Is Required By Brittany Partridge, UCSD Health Chapter 5: Management & Leadership Distinctions Required at Stages of Maturity in an EHR/EMR Adoption Model Context by Mitch Parker IU Health & Brittany Partridge, UCSD Health Chapter 6: Physician Culture and the Adoption of Mobile Medicine, By Doctors. Art Douville, Medigram & Brian McBeth, Santa Clara County Health System Section 3: Driving Regulatory & Compliance Success Chapter 7: The Importance of Trust by Peter McLaughlin, Prince Lobel Chapter 8: Getting the Most out of your Counsel When Implementing a Mobile Computing Strategy, including thorny issues like Privacy, Reimbursement, and Standard of Care By Lucia Savage, Omada Health & Peter McLaughlin, Prince Lobel Section 4: Managing risks to success Chapter 9: Managing Implementation Risk for Successful Mobile Medicine By Eric Svetcov, Medigram, Allison Taylor, Thought Marketing LLC and Matt Perez Chapter 10: Recognizing Cybersecurity Threats in Healthcare Settings for Effective Risk Management by Allison J. Taylor, Thought Marketing LLC Chapter 11: Risk Considerations for Mobile Device Implementations by Mitch Parker, IU Health Chapter 12: Security in Motion: Protecting Devices and Data on the Move By Jeff Klaben, Santa Clara University Section 5: Aspirational to Operational: Rapidly Upgrade People Skills Chapter 13: Personality Intelligence and Communication Communicating Trust through Relatability and Personality Intelligence, Conversations with Key Stakeholders by Anthony Lee, Heroic Voice Academy and Mamie Lamley, Heroic Voice Academy Chapter 14: Cultivating Belonging & Creating Access a Chapter on Diversity, Equity & Inclusion by Asha S. Collins, PhD & Kate Liebelt Section 6: Envision Your Organization’s Mobile Tech Enabled Future Chapter 15: Evidence-based Leadership Practices that Accelerate Transformation By Shreya Sarkar-Barney, Human Capital Growth, Alec Levenson, Center for Effective Organizations (CEO), Marshall School of Business, University of Southern California, Jennifer Deal, Center for Effective Organizations (CEO), Marshall School of Business, University of Southern California and Kristine Dery, Massachusetts Institute of Technology, Center for Information Systems Research Chapter 16: TIPPSS for Facilitating Connected Healthcare Interoperability By Ken Fuchs, Draeger Medical Systems, Inc., William Harding, Medtronic, Florence Hudson, FD Hint, LLC, Mitch Parker, IU Health

Sherri Douville is CEO & Board Member at Medigram and is a sought-after expert speaker and author in mobile medical technology, other healthcare related industries, leadership, risk management, mobile security, and governance. Ms. Douville is honored to strategically build, grow, and lead multi-disciplinary, multi industry teams at Medigram and in the market to solve the leading cause of preventable death --a delay in information. Ms. Douville is co-chair of the technical trust and identity standard subgroup for the healthcare industry through IEEE and UL and has been published and quoted in both mainstream and industry media such as CIO.com, the San Jose Mercury News, NBC, Becker’s Hospital Review, ThisWeekinHealthIT and HITInfrastructure.com. Other industry leadership has included serving on the board of the NorCal HIMSS and teaching continuing education credit in mobile security for CISSP, the information security certification. She is co-author for a forthcoming Springer book chapter on Trust in Clinical IoT and is the lead author and editor for Mobile Medicine: Overcoming People, Culture, and Governance (Taylor & Francis). Ms. Douville led the development of this industry guide to mobile computing in medicine and built the team behind it. She regularly speaks and lectures about mobility in medicine, cyber security, and governance. Prior to her current work in the mobile medicine, privacy, security, health IT and AI industries, Sherri worked in the medical device space consulting in the areas of physician acceptance and economic feasibility for medical devices. Prior to that, she worked for over a decade with products addressing over a dozen disease states at Johnson & Johnson and was recognized for industry thought leadership there by McGraw-Hill and won a number of awards. Ms. Douville has a Bachelor of Combined Science degree from Santa Clara University and has completed certificates in electrical engineering, computer science, AI and ML through MIT. She advises or serves startups, boards, and organizations including as a member of the Board of Fellows for Santa Clara University and an advisor to the Santa Clara University Leavey School of Business Corporate Board Education initiatives, the Black Corporate Board Readiness and Women's Corporate Board Readiness programs.