Managing Airports An International perspectives

Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. This third edition reflects the huge changes in the management of airports today and tackles many of hte key issues such as: * the vast increase of air traffic and how can airport development cope with predicted levels of future demand. * Commercialisation and privatisation of airports and the emergence of new types of airport operators as the private airport industry has become more mature. * the increased number of airline alliancesand the new demands they place on the airport operators. * the growth of the low cost carrier sector and its impact on airport operations, in the US, Europe and also in Asia, South America and elsewhere. * dealing with the the major issues of security and the environmental impacts. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an inn

Managing Airports presents a comprehensive and cutting-edge insight into today’s international airport industry.Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

1 Introduction 2 The changing nature of airports 3 Airport economics and performance benchmarking 4 Airport operations and service quality 5 The airport–airline relationship 6 The provision of commercial facilities 7 Airport competition and the role of airport marketing 8 The economic and social impact of airports9 The environmental impact of airports 10 Future prospects

Anne Graham is Senior Lecturer in Air Transport and Tourism at the University of Westminster. Her specialist area of experience and knowledge is airport management, finance and regulation. For 20 years she has acted as consultant to airports, government departments and internationalorganisations.She has also lectured extensively about airport related topics on higher education courses, international conferences and seminars and industry training courses.