Introduction to Knowledge Service EngineeringKnowledge Services: A Strategic Framework, Albert J. SimardManaging Innovation in KIBS and Their Growing Importance in Relation to Innovation Systems, Jaume Valls-Pasola and Xavier Amores-BravoKnowledge Services in the Innovation Process, Torsti Loikkanen, Anssi Neuvonen, and Kirsi TuominenManaging Value Creation in Knowledge-Intensive Business Service Systems, Konstadinos Kutsikos and Gregoris MentzasKnowledge Service Engineering: A Service-Dominant Logic Perspective, Stephen L. Vargo, Robert F. Lusch, Heiko Wieland, and Melissa Archpru AkakaEngineering From Data, Information, And Knowledge Toward ServicesKnowledge-Based Systems Engineering, Ying Liu and Kun BaiSmart Metering and Customer Consumption Behavior Profiling: Exploring Potential Business Opportunities for DSOs and Electricity Retailers, Hongyan Liu, Tomas Eklund, and Barbro BackSmart Perishable Cargo Management with RFID and Sensor Network, Min Gyu Son, Yoon Seok Chang, and Chang Heun OhQuality Analysis of User-Generated Content on the Web, Jong C. Park and Hye-Jin MinSemantic Web: Ontological Engineering for Knowledge Services, Aviv SegevAcquiring Knowledge from Subject Matter Experts, Nick MiltonProspects for Applying the Fuzzy Extended Logic to Scientific Reasoning, Vesa A. NiskanenPersonalized Knowledge Service for Smart Cell Phone Based on Usage: Conceptual Model and Intention Prediction Algorithm, Meira Levy, Lior Rokach, Bracha Shapira, and Peretz ShovalHuman Networks in Knowledge ServicesDesign of Knowledge Service Model and Approaches for Professional Virtual Community in Knowledge-Intensive Industries, Yuh-Jen Chen and Meng-Sheng WuSocial Network Analysis of Knowledge-Based Services, Meeyoung Cha and Minsu ParkRadio Frequency Identification-Enabled Social Networks, Ashraf Darwish, Sapna Tyagi, Abdul Quaiyum Ansari, and M. Ayoub KhanGeosocial Networking Services, Jae-Gil LeeHigh-Performance Knowledge Service SystemsEmerging Ubiquitous Knowledge Services: From Mobile Sensing to Ubiquitous Crowdsourcing and Beyond, Uichin Lee, Howon Lee, Bang Chul Jung, and Junehwa SongKnowledge-Intensive Cloud Services: Transforming the Cloud Delivery Stack, Michael P. Papazoglou and Luis M. VaqueroComplex Service Systems: Knowledge-Based User-Centered Systems Engineering for Performance Improvement, Tareq Z. Ahram and Waldemar KarwowskiStrategic Knowledge Services, Hannu Vanharanta, Camilla Magnusson, Kari Ingman, Annika H. Holmbom, and Jussi I. Kantola Index