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rhem anthony j. - knowledge management in practice

Knowledge Management in Practice




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Dettagli

Genere:Libro
Lingua: Inglese
Pubblicazione: 06/2022
Edizione: 1° edizione





Note Editore

"This evidence-based book provides the framework and guidelines that professionals need for working with the contemporary explosion of data that is creating opportunities and challenges to all phases of our society and commerce." –Larry R. Medsker, Research Professor in Physics and Data Science, The George Washington UniversityKnowledge Management in Practice is a resource on how knowledge management (KM) is implemented. It provides specific KM methods, tips, techniques, and best practices to gain competitive advantage and the most from investing in KM. It examines how KM is leveraged by first responders, the military, healthcare providers, insurance and financial services companies, legal firms, human resources departments, merger and acquisition (M&A) firms, and research institutions. Essential KM concepts are explored not only from a foundational perspective but also from a practical application. These concepts include capturing and codifying tacit and explicit knowledge, KM methods, information architecture, search, KM and social media, KM and Big Data, and the adoption of KM. Readers can visit the book’s companion website, KM Mentor (www.KMMentor.com), where they can access:Presentations by industry leaders on a variety of topicsKM templates and instruction on executing KM strategy, performing knowledge transfer, and KM assessments and auditsKM program and project implementation guidanceInsights and reviews on KM toolsGuidance on implementing and executing various KM MethodsSpecialized KM publicationsA private secure collaboration community for members to discuss ideas and get expert answers and advice




Sommario

The Case for Implementing Knowledge ManagementKM Business Case Structure.KM Solution AnalysisSolution Implementation ApproachSoftware MethodologiesRisk AssessmentValue AnalysisROIMetrics and Key Performance IndicatorsKM Business CaseKey LearningsTips and TechniquesBeing Social: Knowledge Management and Social MediaParticipatory Communication CycleKey LearningsTips and TechniquesDude, "Where’s My Car?": Utilizing Search in Knowledge ManagementInformation ArchitectureThe Role of the Information ArchitectKey LearningsTips and TechniquesThe Age of Discovery: Knowledge Management in Research InstitutionsFive Challenges Faced When Implementing KM in Research InstitutionsKey LearningsTips and Techniques"Where Have All My Experts Gone?": Knowledge Management in Human Resources and Talent ManagementRole-Based KnowledgeRole Knowledge BaseHuman Capital ManagementTalent ManagementKey LearningsTips and Techniques"Sound the Alarm!": Knowledge Management in Emergency and Disaster PreparednessFirst-Responder KM StrategyFactors Influencing the Selection of a KM StrategyAligning the KM Strategy with the Business StrategyKey LearningsTips and TechniquesHappily Ever After: Knowledge Management in Mergers and AcquisitionsLeveraging KM in Company ValuationKnowledge and Economic Value.Contextual IntelligenceKnowledge MappingKnowledge ProfileKey LearningsTips and Techniques"Is There a Doctor in the House?": Knowledge Management in HealthcareKM Model for HealthcareApplying KM to HealthcareKM and Healthcare InformaticsKnowledge Tools and Techniques for HealthcareKey LearningsTips and Techniques"Show Me the Money!": Knowledge Management for Financial ServicesEmpowering Employees to Satisfy CustomersKM Leveraged by Brokerage CompaniesKM Leveraged by Banking InstitutionsBanking KM FrameworkKey LearningsTips and Techniques"Are You in Good Hands?": Knowledge Management in InsuranceInsurance Business ChallengesFocusing on CustomersManaging the Business EffectivelyInsurance Call CenterInsurance KM ModelInsurance KM Systems FrameworkKey LearningsTips and Techniques"Sign Right Here!": Knowledge Management in the Legal ProfessionTalent Management in Law FirmsExpertise LocatorsCompetitive IntelligenceKM Architecture in Law FirmsKey LearningsTips and Techniques"A Mind Is a Terrible Thing to Waste!": Knowledge Management EducationKM Education ProgramsKM at Institutions of Higher EducationKey LearningsTips and Techniques"Big Knowledge!": Knowledge Management and Big DataData, Information, and KnowledgeApplying KM to Big DataSocial Network AnalysisBig Data Sources and KMKey LearningsTips and Techniques"What Have You Done for the War Fighter Today?": Knowledge Management in the MilitaryContinuing KM Challenge of BRACKM PrinciplesKM Strategies in the US ArmyKM Strategies in the US Air ForceKM Strategies in the US NavyKM and BRACKey LearningsTips and TechniquesDrinking the Knowledge Management Kool-Aid: Knowledge Management AdoptionAdoption and the KM Implementation StrategyAdopting KM SystemsImplementing Information ArchitectureOrganizational CultureKey LearningsTips and TechniquesFailure Is Not an Option: Why Do Knowledge Management Programs and Projects Fail?Lack of Executive Leadership/SponsorshipKM and the Corporate CultureLack of Monitoring and ControlsKey LearningsTips and TechniquesSummaryReferencesIndex




Autore

Dr. Anthony J. Rhem serves as the president and principal consultant of A.J. Rhem & Associates, Inc., a privately held knowledge management (KM) consulting, training, and research firm located in Chicago, Illinois. Dr. Rhem is an information systems professional, with over 30 years of experience, a published author, and an educator. He has presented papers on the application and theory of software engineering methodologies, knowledge management, and artificial intelligence.As a KM consultant, Dr. Rhem consistently serves as a KM advisor, KM strategist, information architect, and KM governance strategist. He has played an integral role in the successful implementation of KM systems, KM methods, and KM strategies in several industries, including financial services, insurance, retail, tele- communications, and military.Dr. Rhem has conducted research in the knowledge engineering domain since 2004. His research experience includes conducting webinars through the Principal Investigators Association addressing various research problems and issues; Dr. Rhem received a Small Business Innovation Research (SBIR) phase I grant award for his work on a process to capture and codify tacit knowledge in which he holds a patent. He has also participated in several research projects, playing an integral role in successfully commercializing software methodologies and software products.










Altre Informazioni

ISBN:

9781032339931

Condizione: Nuovo
Dimensioni: 9.25 x 6.25 in Ø 2.07 lb
Formato: Brossura
Illustration Notes:56 b/w images
Pagine Arabe: 408


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