Information and Communication Technologies for Development 16th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2020, Manchester, UK, June 10–11, 2020, Proceedings

This book constitutes the refereed proceedings of the 16th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2020, which was supposed to be held in Salford, UK, in June 2020, but was held virtually instead due to the COVID-19 pandemic.

The 18 revised full papers presented were carefully reviewed and selected from 29 submissions. The papers present a wide range of perspectives and disciplines including (but not limited to) public administration, entrepreneurship, business administration, information technology for development, information management systems, organization studies, philosophy, and management. They are organized in the following topical sections: digital platforms and gig economy; education and health; inclusion and participation; and business innovation and data privacy.

Digital Platforms and Gig Economy.- Competing Logics: Towards a Theory of Digital Platforms for Socio-Economic Development.- Different Approaches to Complementing Software Platforms: A Case Study of Digital Innovation across 10 Developing Countries.- Risks and Risk-Mitigation Strategies of Gig Economy Workers in the Global South: The Case of Ride-Hailing in Cape Town.- Theory and Open Science.- The Potential of Open Science for Research Visibility in the Global South: Rwandan Librarians' Perspectives.- Digital Innovation by Displaced Populations: A Critical Realist Study of Rohingya Refugees in Bangladesh.- A Post-colonial Analysis of Agile Software Development Methods in ICT4D.- Education and Health.- The Adoption of Mobile Health (mHealth) Services by Internally Displaced Persons (IDPs) in Nigeria.- Embracing uMunthu: How Informal Caregivers in Malawi use ICTs.- Constraining and Enabling Factors in the Use of ICT in Rural Schools in Nepal.- Educational Technology as a Positioning Tool in Rural Bangladesh.- Inclusion and Participation.- ICT-Based Participation in Support of Palestinian Refugees' Sustainable Livelihoods: A Local Authority Perspective.- Appraising WhatsApp in the Indian Context: Understanding the Rural Sentiment.- Enrolling Actors in a Social Information System: the Incremental Development of Unique Registry in Brazilian "Bolsa Famlia" Program.- Business Innovation and Data Privacy.- Exploring Gender Gaps: How Nigerian Micro Business Owners Use Mobile Apps for Business.- What Enables & Restrains Business Entrepreneurship in Refugee Camps in Malawi? A Search for Technology-related Causal Mechanisms.- Check your Tech - Considering the Provenance of Data Used to Build Digital Products and Services.- Data Privacy and Protection: The Role of Regulation and Implications for Data Controllers in Developing Countries.- Implementation of Agile Methodology in Developing Countries: Case Study in Lebanon.