F. C. Dominioni: Opening Session.- The Issues: J. S. Hoffman: Appliances, Energy and the Environment: The Scale of the Issue.- H. P. Haase: Impact of Energy and Environmental Issues on the Globalisation of the Industry and Markets.- J.-M. Mortier: Energy Consumption of Household Appliances.- S. Nadel: Appliance Energy Efficiency: Opportunities, Barriers and Policy Solutions.- A. Camplani: Energy Efficiency in the Domestic Sector, What Can Utilities Do?.- The Achievements - Standards: I. Turiel: Present Status of Residential Appliance Energy Efficiency Standards - An International Review.- D. E. Miller: The U.S. Department of Energy`s Appliance Energy Efficiency Process Improvement Effort.- C. Samuels: Impact of U.S. Energy Efficiency Requirements on Appliance Industry.- D. M. Nemtzov: The U.S. Experience in Appliance Energy Efficiency: Successful Past, Challenging Future.- P. Bertoldi: European Union Efforts to Promote More Efficient Appliances.- L. Meli: The CECED Commitment for Clothes Washers.- W. Bruens: The EACEM Commitment for TVs and VCRs.- The Achievements - Consumer Information: L. Harrington: Appliance Energy Labels from Around the World.- B. Boardman: Understanding Consumer Behaviour: The Implications for UK Policy.- P. Sieber: The EU-Labelling Scheme: Does it Really Work for Consumers?.- L. Sandhal: Making the Market Force Work: The E-rated Appliances Programme.- M. Martin, J. Wilson: Appliances on the Web: A New Tool to Inform Consumers.- The Achievements - Consumption Patterns: H. Wilhite, H. Nakagami, C. Murakoshi: Changing Patterns of Air Conditioning in Japan.- O. Sidler: End Use Measurement Campaigns of Electricity Specific Uses in the Residential Sector.- A. Klag: Survey of Uses of Domestic Appliances in United Kingdom 1996.- G. Frey: Experience of the Städtische Werke AG (the Municipal Utility of the City of Kassel, Germany) with Rebate Programmes for Energy-Efficient Households Appliances and Lamps Over the Last 4 Years.- P. Wärme: Utility`s DSM Initiative Can Accelerate the Introduction of Energy Efficient Appliances.- K. Jespersen, C. Thorndahl: Utitity`s DSM Initiative Can Accelerate the Introduction of Energy Efficient Appliances, the Danish Experience.- P. Landi: Energy Saving in Houses, Information to Families and Negotiating With Producers. Adiconsum Consumer Association Role in the Matter.- A White Goods/Airco/Water Heaters: H. Lotz: The Achievements in Refrigeration Appliances from the Industrial Point of View.- R. Stamminger: Washing Machines - Latest Developments in Technology.- D. Lanzavecchia: Refrigerators, Freezers and Relevant Standards.- P. Waide: Refrigerators: Developments in the European Market.- R. Trines: Technology Procurement: The Development of the Competition for A-rated Driers.- R. Kemna: Development of the E-Polis Instruments to Evaluate the Country Specificity: The Case of Wet Appliances.- W. Mebane, M. Presutto: The Results of a Consumers Impact Evaluation.- J. E. MacMahon: State of the Art in Economic Evaluation Methodologies and Manufacturer Impact Modeling.- M. Sakulin, E. Schmautzer, M. Hoelblinger: Findings of EU Study on Water Heathers.- G. Rosenquist: Residential Air Conditioners: U.S. Experience and Possible Extensions to the Global Market.- Consumer Electronics and Miscellaneous Loads: B. Huenges Wajer, H.-P. Siderius: Preliminary Results from the Study on Energy Consumption in the TV on Mode.- O. Molinder: Study on Miscellaneous Standby Power Consumption of Household Equipment (light - audio - white goods).- S. Sylvan: Marketing Energy Efficiency in High-Profile Markets.- R. Schmitz: The GEA Consumer Information Scheme.- A. Anglade, D. Beyrand, G. Burle, J. Roturier: In-House Measurements of the Electricity Consumption of Home Entertainment Appliances: The CEMEDA Collaboration.- A. Meier, W. Huber: Results from the Investigations on Leaking Electricity in the USA.- H. Nakagami, A. Tanaka, C Murakoshi, B. Litt: Stand-by Electricity Consumption in Japanese Houses.- Domestic Lighting: T. McGowan, R. S. Bergman: New Efficient Lighting Technologies for the Home.- E. Page, E. Mills, M. Sininovitch: New Energy Efficient Torchieres Ready for Hot Torchiere Market.- P. Davidson: Developing the Specification for a Replacement Incandescent Lamp.- N. Borg: Building Buyer Strength for a Future Bulb.- R. Borsani: European Experiences in Initiatives Concerning Energy Saving in the Lighting Field: Actions Performed by CELMA and CELMA-COMPONENTS.- A. Persson: Market Research on the Use of Energy Saving Lamps: The DELight Project.- G. Jannuzzi, V. Ferreira dos Santos, M. Bittencourt: Implementation and Evaluation of Residential Lighting Projects in Brazil.- S. Allera: Monitoring Domestic Lighting.- S. Thomas, C. Dudda, P. Hennicke: Evaluation of the Joint DSM Action "Bright North Rhein Westphalia" for Efficient Residential Lighting.- The Achievements - Around the World Experiences: A. Ricci, M. Presutto: Results from the Sacha Project.- V. Prochazka: Household Electricity Consumption in the Czech Republic and Effective Ways to Influence it.- X. Dingguo: Energy Consumption and Energy Efficiency for Chinese Household Appliance.- K. Egan: Stories from Asia: Standards and Labeling Successes.- G. Wilkenfeld: Evaluating the Impact of the Australian Household Appliance Energy Efficiency Program.- A. Heydari: Energy Efficiency Standards and Labelling of Household Refrigerator-Freezers in Iran.- The Way Forward - Tomorrow Appliances: J. Norgard: The Next Generation of Appliances: Visions for Sustainability.- H. Altevogt, S. van Egmond: Super Efficient Cooling Needs Effective Policies.- R. Wurch: Tomorrow`s Refrigerators.- D. Clodic, M. Ben Yahia: Last Progresses for Energy Savings for Domestic Refrigerators.- A. Meier: The Next Generation of Energy Test Procedures.- C. G. van Kralingen: Involving other Industries: The Role for the Detergent Manufacturers.- The Way Forward - Tomorrow Actors: P. Grunewald: Greening the Industry, the Evolution of Resource Efficient Products & Environmental Standards.- G. Huis in 't Veld: Environment, Economy and Efficiency: This is What Consumers Will Expect.- J. Swisher: Will Tomorrow`s Utility Supply the Energy Services Domestic Customers Need?.- A. Engleryd, C. Lopes: Step One for Market Transformation: Identify the Actors.- M. Colombier, S. Attali, V. Heulard: Retailers: A Possible Stepping Stone for Promoting Energy Efficiency in Household Appliances.- Conclusions and Recommendations: G. Silvestrini: Climate Change and Appliance Efficiency.- D. Chello: Conclusions and Recommendations.- P. Bertoldi: Closing Speech.- Workshop on Home Electronics: G. Chiabrando: Households: A New IT Market.- R. Formby: New Customer/Utility Services and Communication Media.- H.-P. Siderius: Home Electronic Systems.- M. Suozzo, J. Thorne: Leaking Electricity in the U.S.: Standby and Off-mode Power Consumption in Consumer Electronics and Household Appliances.