Culturally Tuning Change Management

Managing change across cultures can be tricky, and universal approaches to change management may not serve their purpose in every cultural setting. This book examines the cultural dimensions that can influence the perceptions of and reactions to change in different cultural contexts and highlights the benefits of developing and applying cultural mindfulness when planning and running cross-cultural change initiatives. It offers practical advice to project and change management teams and leaders for developing Cultural Intelligence, tailoring plans to consider any cultural variables that could be barriers to (or catalysts for) effective change, and applying facilitating strategies.

Dedication Contents List of Figures List of Tables Preface Acknowledgments About the Author Part I Change, Culture, and Perspective Chapter 1 Change Management Is Essential . . .and Sometimes Messy Chapter 2 Title Culture and Cultural Dimensions Chapter 3 The West and the Rest Part II Culturally Tuning Change Management: Putting Cultural Research into Practice Chapter 4 Adapting to Cultural Differences in Leadership Behaviors and Decision Making Chapter 5 Getting It Right When Communicating Across Cultures Chapter 6 Influence of Culture on Group Identification, Performance, and Motivation Chapter 7 Influence of Cultural Dimensions on Learning and Knowledge Transmission Chapter 8 Understanding Resistance to Change Across Cultures Chapter 9 Culture’s Influences Vary by Context Chapter 10 Key Competencies for Leading and Managing Change Across Cultures Chapter 11 Conclusion References Further Reading Index

Risto Gladden, PMP, PgMP, MBCS CITP, CCMP is a UK-based change management consultant. He is passionate about helping organisations turn their aspirations into real benefits by building their capability for managing change and helping stakeholders make sense of the challenges and opportunities facing them. Over the past 20 years, he has successfully led programmes of change for organisations in the UK, US, Europe, Russia, South Africa, and Latin America. His practical experience is underpinned by management Master of Science in Project Management and certifications from globally recognised organisations including: Prosci, Association of Change Management Professionals (ACMP), Project Management Institute (PMI), British Computer Society (BCS), and Scrum Alliance, amongst others. He was a member of the ACMP Standards Working Group tasked with the development of first global standard for change management, and served as a member and chair of the Credential Governance Committee. He is also a Chartered Membership Assessor for BCS and a Prosci Certified Advanced Instructor.