Contents: Foreword by Captain Daniel Maurino: International Civil Aviation Organization; Introduction: Applied psychology and aviation: Issues of theory and practice, Nick McDonald: Trinity College Dublin and Neil Johnson: Aer Lingus and Trinity College Dublin. The Aviation Socio-technical System: Organizational safety culture: Implications for aviation practice, Nick Pidgeon: Birkbeck College, London and Mike O’Leary: British Airways and Birkbeck College, London; Philosophy, policies, procedures and practice: The four P s of flight deck operations, Asaf Degani: San Jose State University Foundation and NASA-Ames Research Center and Earl L. Wiener: University of Miami; The management of safety on the airport ramp, Nick McDonald and Ray Fuller: Trinity College Dublin; Human error in aircraft maintenance, David A. Marx and R. Curtis Graeber: Boeing Commercial Aircraft Group; Passenger safety, Helen G. Muir: Cranfield University. Learning from Accidents: Investigation of human factors: The link to accident prevention, Peter G. Harle: Transportation Safety Board of Canada; Using voluntary incident reports for human factors evaluation, Sheryl L. Chappell: NASA-Ames Research Center. New Theoretical Models: Behaviour analysis and aviation safety, Ray Fuller: Trinity College Dublin; Cognitive Task Analysis in air traffic controller and aviation crew training, Richard E. Redding: Human Technology Inc. and Thomas L. Seamster: Carlow International Inc.; Aeronautical Decision Making: The next generation, George L. Kaempf and Gary Klein: Klein Associates Inc.; Shared problem models and flight crew performance, Judith M. Orasanu: NASA-Ames Research Center; Stress and crew performance: Challenges for aeronautical decision making training, Carolyn Prince, Clint A. Bowers and Eduardo Salas: US Naval Training Systems Centre. The Delivery of Training: Crew resource management: Achieving enhanced flight operations, William R. Taggart: The University of Texas at Austin; Improv