Professional BlackBerry Enabling users to stay connected with wireless access to calendars, corporate data, real-time e-mail, and a phone, BlackBerry devices have experienced an explosion in popularity. Many would argue that they have become a business necessity. In the first book to deal with the support and development of BlackBerry devices, authors Johnston and Evers cover everything from how the BlackBerry infrastructure works and the various components that make up its environment to installing a BlackBerry server and maintaining your BlackBerry environment. You'll discover the different ways in which you can extend the functionality of the BlackBerry (versions 4.0, 3.6, and 2.2), how to roll out BlackBerry devices to your users, and how to create a BlackBerry intranet portal. Ultimately, though, you'll see how developing the BlackBerry platform further can result in a happier and more productive user community. What you will learn from this book * How to plan disaster-recovery scenarios to provide the maximum uptime for users * How to take ideas learned in the book and apply them to your BlackBerry environment with the help of the sample scripts included * The components that that make up the BlackBerry infrastructure and how they all work together * How the Plazmic Media Engine allows the BlackBerry to display rich Web content while keeping the size of that content small * Ways to create an internal BlackBerry portal and how to enhance it with a BlackBerry channel Who this book is for This book is for those who support and maintain the BlackBerry environment within their company or who conduct internal development within an organization. Wrox Professional guides are planned and written by working programmers to meet the real-world needs of programmers, developers, and IT professionals. Focused and relevant, they address the issues technology professionals face every day. They provide examples, practical solutions, and expert education in new technologies, all designed to help programmers do a better job.