Performance-Based Evaluation: Tools and Techniques to Measure the Impact of Training Tools and Techniques to Measure the Impact of Training

Designed to appeal to professionals whose responsibilities include the development and maintenance of training, performance support tools, work methods, and documentation and want practical useful ways to evaluate worth and effectiveness and from the author of The Performance-Consultant's Fieldbook, this book continues the precedent of containing practical proven tools and guidelines for professionals in performance improvement. It has examples and stories of real world application. The tools and techniques have been tested in numerous settings. The ideas and recommendations are based on 26 years of consulting with private and public organizations in all industries. The overall objective of the book is to help experienced trainers, instructional designers, specialists in performance improvement, and managers of learning and performance.

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do. Performance-Based Evaluation contains a wealth of information including: Suggestions on how to measure both hard and soft skills Guidance on measuring required and mandated programs Ideas for measuring elective training and employee relations programs Procedures for comparing different delivery systems Information on how to sample people and documents Tips for both collecting data and information on analyzing data using descriptive and inferential statistics In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.